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Contact Tower Housewares Customer Service

How to Reach a Person at Tower Housewares

Verified Contact Information

Customer Service:

  • +44 333 220 6066

Customer Service:

customerservice@towerhousewares.co.uk
Send Message

Tower Housewares Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Tower Housewares Phone Number
+44 333 220 6066
Average Hold Time
Up to 3 minutes
Most Popular Tower Housewares Email Address
customerservice@towerhousewares.co.uk
Tower Housewares Live Agent Availability
71% of callers successfully reach a real person
Issue Resolution Rate
Low (11% reported full resolution)
Tower Housewares Customer Service Rating
4.2 out of 5
View full overview

How to Contact Tower Housewares?

Tower Housewares customer service phone number is +44 333 220 6066. Calling this number allows getting in touch with a support agent and addressing inquiries about available air fryers, homeware and floorcare items, and laundry products. Also, Tower Housewares support representatives can provide you with information about current special offers, discounts, and sales, assist you with return and refund requests, help you manage your order, and resolve issues with delivery and billing.

Tower Housewares email address is customerservice@towerhousewares.co.uk. You can direct all kinds of consumer inquiries and requests to this address. As an alternative, there is an opportunity to submit comments via Tower Housewares website.
Customers who prefer messaging on social media can contact the company on Facebook, Instagram, or X.

Tower Housewares is headquartered in the United Kingdom. Tower Housewares corporate address for the head office is R K Wholesale Limited, Sutton House, Berry Hill Road, Stoke-On-Trent, Stoke-On-Trent ST4 2NL, United Kingdom. You can direct your correspondence to the main office to contact the company via regular mail. However, if you seek quick assistance, calling or emailing would be a better option.

Tower Housewares website allows customers to easily and quickly submit their comments, inquiries, and complaints. To send a message via the website, click the “Support” button in the lower right corner of the page. Then, enter your email address, the reason for the inquiry, and describe the issue in detail. According to the company, one of the Tower Housewares support agents will review your message and get back to you as soon as possible. Please note that currently, Tower Housewares customer service team experiences a high contact volume, and the response time may be longer than usual.

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Contact Information

Tower Housewares Website:

Tower Housewares Help Center:

Corporate Office Address:

R K Wholesale Limited
Sutton House, Berry Hill Road
Stoke-On-Trent, Stoke-On-Trent ST4 2NL
United Kingdom

How Customers Rate Tower Housewares Support?

4.2 / 5
Good

Based on 250 calls to Tower Housewares customer support through PissedConsumer.com and 6 survey responses.

Total Calls
250
Issues Resolved
11%

Why Customers Call Tower Housewares?

Top Reasons of Customers Calls

  • Product/ Service 42%
  • Customer Inquiries & Issues 31%
  • Return/ Replace 8%
  • Request for Information 7%
  • Shipping and Delivery 6%
  • Refund 3%
  • Payments and Charges 2%
  • Activation/ Cancellation <1%
  • Staff <1%

Product/ Service

42%
  • "Faulty"
  • "Complaint"
  • "Broken product"

Customer Inquiries & Issues

31%
  • "As 2400w air fryer"
  • "To register warrenty"
  • "Fault on air fryer"

Return/ Replace

8%
  • "I want to return my item"
  • "Returns"
  • "Repair or replace vaccum"

Request for Information

7%
  • "Enquiry"
  • "Checking warranty"
  • "General enquiry re discount"

Shipping and Delivery

6%
  • "Non delivery"
  • "No delivery today"
  • "Non delivery of Air Fryer"

Refund

3%
  • "No refund issued for my return"
  • "Refund"
  • "Refund on Smeg toaster"

Payments and Charges

2%
  • "New charger needed"
  • "Need vl100 optimum charger"
  • "Discount code not working"

Activation/ Cancellation

<1%
  • "Need to cancel an order"
  • "Cancel order"

Staff

<1%
  • "Disgraceful service"

Compare Tower Housewares Customer Service To

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