Product/ Service
42%- "Faulty"
- "Complaint"
- "Broken product"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Tower Housewares Phone Number | +44 333 220 6066 |
| Average Hold Time | Up to 3 minutes |
| Most Popular Tower Housewares Email Address | customerservice@towerhousewares.co.uk |
| Tower Housewares Live Agent Availability | 71% of callers successfully reach a real person |
| Issue Resolution Rate | Low (11% reported full resolution) |
| Tower Housewares Customer Service Rating | 4.2 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 73% phone, 27% email |
| Common Reasons for Contact | Product/ service, return/ replace and request for information |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Tower Housewares | First and last name, email or address or zip code |
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.