Tower Housewares Phone Numbers and Emails

Customer Service:

  • +44 333 220 6066

Tower Housewares Email:

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Tower Housewares Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Tower Housewares Customer Service is rated at 2.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    59% phone 41% email
  • The best phone number to call Tower Housewares is 443332206066.

  • The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Saturday.

  • Be prepared for the call as Tower Housewares may ask you for the following information to identify you as a customer: email, first and last name or order id.

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Contact Information

Tower Housewares Website:

Tower Housewares Help Center:

Corporate Office Address:

R K Wholesale Limited
Sutton House, Berry Hill Road
Stoke-On-Trent, Stoke-On-Trent ST4 2NL
United Kingdom

Tower Housewares Rating Based on 8 Reviews

Rating details

2.6
more details
Customer service
Product or Service Quality
Location
Discounts and Special Offers

Rating stats

Rating trend

How Good is Tower Housewares's Customer Service?

Klayton Kaf
Klayton Kaf
Feels Satisfied | Jun 27, 2024

Very impressed with the excellent customer service from Amy

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Delton Iey
Delton Iey
Feels Disappointed | May 23, 2024

Not had a reply from them regarding timer swltch for tower air fryer

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Jamaul Hlm
Jamaul Hlm
Feels Neutral | May 11, 2024

Hard to get a phone number tried chat which is a shame.

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Ladonya Voj
Ladonya Voj
Feels Satisfied | Jan 16, 2024

I sent a number of requests about a faulty microwave and received no answer. Rang customer service. She said she would send a message to someone for a replacement. There is steam getting trapped between the 2 glassed door.iv sent proff of photos. I could get rid of it for yous or collect it from my home..I'm ill at present. So please inform me of what yous are doing with sending me a working microwave, I need it to cook with,specially due to been ill.thankyou Margaret Brown

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Summary of Tower Housewares Customer Service Calls

88 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Tower Housewares?

Product/ Service Question:

  • “My recent hoover purchase, is broken”
  • “My cooker is not working”
  • “Order a part of a hand held hoover VL20 performance Model T513006”

Return/ Replace Question:

  • “Return”
  • “Replacement knife needed”
  • “Replace part tower air fryer”

Request for Information Question:

  • “Tower l20 one year old.no suction can i replace the inside”
  • “Ask about a product”
  • “How to work my air fryer”

Shipping and Delivery Question:

  • “Lost item”
  • “Package not delivered”
  • “Missed delivery”

Refund Question:

  • “Refund”

Payments and Charges Question:

  • “Troble payment for my first order”

Other Question:

  • “My hoiver has snapped in half”
  • “Faulty item”
  • “My airfryer”

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