Contact TouchAmerica Customer Service

If The Customer are not satisfied with a product, The User of company services may return it within 30 days for a complete refund (excluding freight), after contacting TouchAmerica for a Return Merchandise Authorization (RMA) number. Products must be in new condition and returned in suitable packing material to qualify for a refund. Customers are responsible for freight expenses associated with returning products to TouchAmerica. TouchAmerica manufactures a wide range of products with varying warranties. All warranties apply to the original owner only for the time period specified for each product. Instructions for preventive maintenance are sent with each product. Any needed inspections and maintenance must be performed on a biannual basis. Failure to perform regular inspections and maintenance will void the warranty on the equipment.

To read more: https://touchamerica.com/pages/warranty