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1.4

On account to all plus size women I just have to say that shopping with Torrid is a huge mistake/waste of money.. they over charge disgustingly for cheaper material clothing.

It is already hard enough for plus size younger women to find clothes that look youthful and cute that are actually true to size. We don't deserve to be scammed!!!! I've had a very poor experience with Torrid and I just want to let people be aware of it. I also wonder if the same thing has happend to you?

I got a call not too long ago from Torrid mentioning that if I sign up for their identity protection I would recieve a substantial amount gift card for joining. I have called numerous times to ask where my gift card was and no one seemed to know anything about that. Finally I talked to someone and they told me to call Comenity bank which the Torrid credit card uses. They told me I was no longer paying for any type of protection and that it wasn't showing up on my statement.

They said there was nothing there and nothing for me to worry about. So this past month I get an email saying now you can see your statements and pay your bill for free online... so today I signed up and online it is telling me that I am paying for identity protection for an extra 15$ a month which I was told wasn't on my account and that there was nothing to worry about... I am praying to God that they have my recording still so I can prove that I called a few months ago and was told that nothing was there...

because apparently I've been paying an extra 15$ plus interest for months on something I didn't want or know was there. Torrid please resolve this because this is not fair!!!!!

Reason of review: a whole lot of issues.

Preferred solution: Full refund.

Torrid Cons: That they lied to me and have poor customer service, Sizing, Phone customer service attitudes.

Location: Fitchburg, Massachusetts

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