Contact TorchStar Customer Service
TorchStar Phone Numbers and Emails
Toll-Free Number:
-
(800) 990-7688
TorchStar Email:
TorchStar Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
TorchStar Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call TorchStar is 8009907688.
The longest wait times are on Monday, while the shortest are on Saturday and Sunday. The average call time is 9 minutes.
People call TorchStar mainly because of product/ service, request for information and return/ replace.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
TorchStar Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call TorchStar is 8009907688.
The longest wait times are on Monday, while the shortest are on Saturday and Sunday. The average call time is 9 minutes.
People call TorchStar mainly because of product/ service, request for information and return/ replace.
8% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact TorchStar is info@torchstar.us.
Contact Information
TorchStar Website:
TorchStar Help Center:
Corporate Office Address:
Other Info (opening hours):
Mon-Fri 9:00 am - 5:00 pm PST
Summary of TorchStar Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call TorchStar?
Product/ Service Question:
- “Light not working, still under warranty”
- “Motion sensor in led light kit not working bought two kits one works and one does not”
- “Technical information on recessed ceiling lights”
Request for Information Question:
- “Question about an item”
- “Question troubleshooting”
- “To place order”
Return/ Replace Question:
- “Bulb replacement”
- “Need replacement”
- “Bought 40watt led barn lite need to exchange lites not work anymore”
Shipping and Delivery Question:
- “Missing items”
Cards Question:
- “Order tablet does not have data recently q Link had sent me a SIM card but it never came so I don't know what to do and how to get internet from my new tablet that was bought through you guys I guess”
Staff Question:
- “I bought led recessed light from torch star and I am having a problem with them. Need to speak to someone in customer service”
Other Question:
- “Remote”
- “Led lights malfunction”
- “Need LED lights”
Compare TorchStar Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
