Contact Topstep Customer Service

The Topstep email to get in touch with the customer service agents is support@topstep.com. You can use this address to request additional information about the company and its services. You can also send your concerns and complaints to this email, and the customer care team will contact you to answer your questions or offer ways to resolve the issue as soon as they investigate your case. The Help Center representatives are also ready to assist should you need help managing your account or have questions about your subscription. The same email can be used to discuss the Privacy Policy inquiries. Alternatively, you can reach the Data Protection Officer at dpo@topstep.com.

The Topstep headquarters mailing address is Topstep LLC, 141 West Jackson Boulevard, Suite 4240, Chicago, IL 60604. You can send official correspondence and documentation to this office. The customer service team is also ready to handle consumers’ concerns, complaints, and suggestions sent to this Topstep address. You can also discuss payment-related inquiries with the customer support agents by mail. You will get a response with the required information or instructions to resolve your problem as soon as the company representatives study your request. If you have questions regarding the Privacy Policy, mail them to the Data Protection Officer at Topstep LLC, Attn: Designated Agent, 224 N. Des Plaines, Suite 350.

You can visit topstep.com whenever you need to reach the company’s Help Center for information or assistance. Find the Chat with Us link in the top right corner of the homepage, select the Chat tab, and click the Start Chat button to initiate the conversation with a virtual assistant. Alternatively, you can click the icon with the robot in the bottom right corner of the main page, and the Topstep support AI bot will answer simple questions, help troubleshoot your issue, and offer FAQ articles according to your request. To contact the live operator, click the Talk to a Person button and provide the required information to start the session.

The Topstep hours for phone support are Monday through Friday from 7 a.m. to 6 p.m. CST. You can call the company’s helpline with questions and assistance requests within these hours. If you prefer online communication, you can contact Topstep customer service via live chat Monday to Friday from 5:30 a.m. to 8 p.m. CST. The virtual assistant is available 24/7 at the official website should you need help outside working hours. You can also reach the company’s agents via WhatsApp Monday to Friday from 8 a.m. to 5 p.m. CST. If your inquiry is not urgent, send it to customer support by email.