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Contact Tops Products Customer Service

How to Reach a Person at Tops Products

Verified Contact Information

Toll-Free Number:

  • 1-800-282-7261
Call Now
Send Message

Business Technical Support:

  • 1-800-762-7283

Business Technical Support:

gttechsupport@tops-products.com

Customer Service:

topscs@tops-products.com

Tops Products Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Tops Products Phone Number
1 (800) 282-7261
Average Calls duration
2 minutes
Most Popular Tops Products Email Address
topscs@tops-products.com
Issue Resolution Rate
Low (7% reported full resolution)
Contact Method Distribution
89% phone, 11% email
Common Reasons for Contact
Return/ replace, request for information, shipping and delivery
View full overview

How to Contact Tops Products Customer Service?

The Tops Products phone number is (800) 282-7261. This toll-free number is dedicated to assisting clients with their inquiries, orders, and any issues they may encounter. Whether you have questions about products, need assistance with an order, or require help with a return, the customer service team is ready to provide support. It's important to note that the customer service hours are Monday through Friday, from 7:30 AM to 5:30 PM EST. This ensures that clients can reach out for help during their regular working hours. For technical Tops Products customer service, there is a separate number: (800) 762-7283.

To contact Tops Products via their website, visit www.tops-products.com and navigate to the "Contact Us" section. Here, you will find various options to get in touch with the customer service team. You can send an email directly to topscs@tops-products.com for general inquiries or gttechsupport@tops-products.com for technical product support. When using the email contact option, it's helpful to include as much detail as possible regarding your inquiry or issue. Remember, email response times may vary, so for more urgent matters, it might be faster to call the Tops Products phone number.

The Tops Products headquarters is located at 184 Shuman Blvd., Ste. #130, Naperville, Illinois 60563, United States. This address serves as the central hub for the company's operations and is where the Tops Products leadership team oversees the company's mission and vision. For those who wish to visit the headquarters or send correspondence, it's advisable to contact the Tops Products customer service team first to ensure that your visit or correspondence is directed to the appropriate department. Additionally, if you are reporting a defective product or need to return an item, specific procedures and addresses are provided on the Tops Products customer support page to ensure a smooth process.

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Contact Information

Tops Products Website:

Tops Products Help Center:

Corporate Office Address:

TOPS Products
184 Shuman Blvd. Ste. #130
Naperville, Illinois 60563
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:30am - 5:30pm


Other Location:

162 Old Todds Rd., Ste. 280,

Lexington,

Kentucky 40509,

United States

More contact details

Why Customers Call Tops Products?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 37%
  • Shipping and Delivery 20%
  • Return/ Replace 17%
  • Request for Information 11%
  • Product/ Service 9%
  • Staff 3%
  • Account 3%

Customer Inquiries & Issues

37%
  • "Talk to a human"
  • "Info on retirn"
  • "I haven't received my merchandise"

Shipping and Delivery

20%
  • "Have not received my order . I placed my order June 14 th . Want my refund back"
  • "Order delivery"
  • "Never received package"

Return/ Replace

17%
  • "Return"
  • "Trying to return and am being asked for $5 to join so I can speak to someone."
  • "Need to return item"

Request for Information

11%
  • "Want to know when my order going to be shipped"
  • "To talk to HR"
  • "To get questions, answered about your durable power of attorney form"

Product/ Service

9%
  • "Track my purchase"
  • "Faulty Cigarette Machine Tube Stuffer"
  • "The products I ordered on September 7th have yet to arrive"

Staff

3%
  • "File a complaint about unprofessional management"

Account

3%
  • "reset password"

About

Related Companies

Adams Tax Forms

Summary

Tops Products is an online retailer of a vast variety of office items and organization solutions. The company was founded in 1953 and is currently based in Warrenville, IL. Tops Products offers up to 500 items in six categories: Binders, Note Taking, Filing, Forms, Tax Forms and Labels. As of 2009, TOPS Products has been offering business and tax forms, interactive legal forms and small business software of four brands, TOPS Note Taking, Cardinal, Globe-Weis and Adams. Tops Products also maintains a virtual Buying Advice Center which contains products information, simple product demos, buying guides, as well as printable samples of some in-stock items. The company also offers free binder templates for customers who wish to customize their binders, presentation materials, etc.

Tops Products reviews and complaints

Tops Products is ranked 715 out of 6348 in E-commerce category

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