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Contact Tops Products Customer Service

Tops Products Phone Numbers and Emails

Toll-Free Number:

  • (800) 282-7261
Call customer service
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Business Technical Support:

  • (800) 762-7283

Tops Products Emails:

Business Technical Support
Customer Service
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How to Contact Tops Products Customer Service?

Most Popular Number:

(800) 282-7261
Total calls: 19 Last call: Nov 29, 2024
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PissedConsumer Reporter

The Tops Products phone number is (800) 282-7261. This toll-free number is dedicated to assisting clients with their inquiries, orders, and any issues they may encounter. Whether you have questions about products, need assistance with an order, or require help with a return, the customer service team is ready to provide support. It's important to note that the customer service hours are Monday through Friday, from 7:30 AM to 5:30 PM EST. This ensures that clients can reach out for help during their regular working hours. For technical Tops Products customer service, there is a separate number: (800) 762-7283.

To contact Tops Products via their website, visit www.tops-products.com and navigate to the "Contact Us" section. Here, you will find various options to get in touch with the customer service team. You can send an email directly to topscs@tops-products.com for general inquiries or gttechsupport@tops-products.com for technical product support. When using the email contact option, it's helpful to include as much detail as possible regarding your inquiry or issue. Remember, email response times may vary, so for more urgent matters, it might be faster to call the Tops Products phone number.

The Tops Products headquarters is located at 184 Shuman Blvd., Ste. #130, Naperville, Illinois 60563, United States. This address serves as the central hub for the company's operations and is where the Tops Products leadership team oversees the company's mission and vision. For those who wish to visit the headquarters or send correspondence, it's advisable to contact the Tops Products customer service team first to ensure that your visit or correspondence is directed to the appropriate department. Additionally, if you are reporting a defective product or need to return an item, specific procedures and addresses are provided on the Tops Products customer support page to ensure a smooth process.

Tops Products Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    84% phone 16% email
  • The best phone number to call Tops Products is 8002827261. 90% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Tuesday. The average call time is 23 seconds.

  • People call Tops Products mainly because of request for information, product/ service, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Tops Products Website:

Tops Products Help Center:

Corporate Office Address:

TOPS Products
184 Shuman Blvd. Ste. #130
Naperville, Illinois 60563
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:30am - 5:30pm


Other Location:

162 Old Todds Rd., Ste. 280,

Lexington,

Kentucky 40509,

United States

More contact details

Tops Products Rating Based on 3 Reviews

Rating details

1.6
more details
Advertised vs Delivered
Product or Service Quality
Customer service
Price Affordability

Rating stats

Rating trend

Summary of Tops Products Customer Service Calls

22 TOTAL
CALLS
00:23 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Tops Products?

Request for Information Question:

  • “Want to know when my order going to be shipped”
  • “To talk to HR”
  • “To get questions, answered about your durable power of attorney form”

Shipping and Delivery Question:

  • “Have not received my order”
  • “Delivery of product”

Product/ Service Question:

  • “Faulty Cigarette Machine Tube Stuffer”
  • “The products I ordered on September 7th have yet to arrive”

Account Question:

  • “Reset password”

Staff Question:

  • “File a complaint about unprofessional management”

Other Question:

  • “Follow up with order”
  • “Quitclaim deed added form for Florida”
  • “Distribution”

About

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Summary

Tops Products is an online retailer of a vast variety of office items and organization solutions. The company was founded in 1953 and is currently based in Warrenville, IL. Tops Products offers up to 500 items in six categories: Binders, Note Taking, Filing, Forms, Tax Forms and Labels. As of 2009, TOPS Products has been offering business and tax forms, interactive legal forms and small business software of four brands, TOPS Note Taking, Cardinal, Globe-Weis and Adams. Tops Products also maintains a virtual Buying Advice Center which contains products information, simple product demos, buying guides, as well as printable samples of some in-stock items. The company also offers free binder templates for customers who wish to customize their binders, presentation materials, etc.

Tops Products reviews and complaints

Tops Products is ranked 859 out of 4412 in E-commerce category

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