Contact Topps Customer Service
Topps Phone Numbers and Emails
Toll-Free Number:
-
1 (800) 489-9149
Legal:
-
1 (212) 376-0300Privacy Inquiries
Topps Emails:
Customer Service
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Topps Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Topps Customer Service Rating
5 out of 5
Contact Method Distribution
68% phone, 32% email
Most Popular Topps Phone Number
1 (800) 489-9149
Most Popular Topps Email Address
support@topps.com
Average Hold Time
00:00:21
Average Calls duration
2 minutes
Call Volume by Day
View full overview ›
Topps Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Topps Customer Service Rating | 5 out of 5 |
| Contact Method Distribution | 68% phone, 32% email |
| Most Popular Topps Phone Number | 1 (800) 489-9149 |
| Most Popular Topps Email Address | support@topps.com |
| Average Hold Time | 00:00:21 |
| Average Calls duration | 2 minutes |
| Overall Customer Sentiment | Mostly satisfied |
| Topps Live Agent Availability | 9% of callers successfully reach a real person |
| Common Reasons for Contact | Product/ service, request for information, shipping and delivery |
| Issue Resolution Rate | Low (10% reported full resolution) |
| Prepare before the call to Topps | Nothing |
Call Volume by Day
How to Contact Topps?
Most Popular Number:
(800) 489-9149
| Total calls: 26 | Issue resolved: 1 | Last call: Mar 13, 2026 |
Contact Information
Topps Website:
Topps Help Center:
Corporate Office Address:
The Topps Company, Inc.
1 Whitehall Street
New York,
New York
10004
United States
Other Info (opening hours):
Hours:
Monday - Friday:9:00am - 4:00pm ET
Mailing Address:
205 Hudson Street
New York, NY 10013
Summary of Topps Customer Service Calls
26
TOTAL
CALLS
CALLS
02:23
AVG CALL
DURATION
DURATION
10%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Topps?
Product/ Service Question:
- “Product was damaged when purchased”
- “Product defect”
- “Pissed off just bought a hobby box's for $264 its says one relic or autograph there was neither in it om so pissed and disappointed as a new collector I saved to buy this box's”
Request for Information Question:
- “I need help”
- “I am calling about my Novemberr 7 order of the 2025 world champion L.A. Dogers.I have waited 15 days and have no word about it.”
- “Inquiry”
Shipping and Delivery Question:
- “Didn't receive my order”
- “Wrong shipping address”
- “I didn't receive my care package”
Cards Question:
- “I got a redemption card out of a ufc box over a year ago I redeemed it right away and i still have not received it it just says it hasn’t shipped”
- “I got a really nice card but it was in really bad condition anything you can do”
Payments and Charges Question:
- “Overcharged”
Activation/ Cancellation Question:
- “Cancellation”
Other Question:
- “It logged me out in the middle of me playing wwe slam 36”
- “Short one autograph in tops midnight”
- “Ripped off by topps”
Compare Topps Customer Service To
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Topps