Contact Topo Designs Customer Service

Website want The User of Website to love everything The User of company services purchase from Topo Designs, and topodesigns.com stand by every item Topo Designs make. Simply return the product to The Company in its original condition (unused, unwashed, unaltered, free of pet hair) within 30 days and topodesigns.com will issue The Client of Topo Designs a refund. International orders, orders exceeding the 30 day window, or items marked as Final Sale, are not eligible for a return or exchange. topodesigns.com ship as fast as Website can so The User of company services can start enjoying The User's gear. Most orders are processed and out the door in 1 to 3 business days, but transit time can take up to 6 days, depending on The User's distance from Colorado. For orders placed with expedited 2nd day air shipping topodesigns.com use UPS, so transit time only applies to weekdays and Website cannot ship to PO boxes. Please contact topodesigns.com if The Client of Topo Designs have any shipping questions. Also, please add any extra delivery instructions to the comment section of The Customer's order.

To read more: https://topodesigns.com/pages/shipping-and-returns

To read more: https://topodesigns.com/pages/shipping-and-returns

Building products that stand the test of time and can work anywhere on The User's map is Topo Designs's' goal. Fewer things, that can be combined in endless ways, to work in any environment. Whether traveling the globe or headed to the backcountry, The Company want to make sure everything will go out and come back in one piece, year after year. topodesigns.com use the highest quality fabrics, hardware and materials, and overbuild everything Topo Designs make. Topo Designs stand behind Company's quality and durability on all packs, bags and accessories, which is why Topo Designs offers a reasonable lifetime warranty against defects in materials and workmanship. Topo Designs's' warranty does not cover any damage caused by neglect, improper care, accident, or normal wear and tear. Topo Designs also offers a limited warranty against defects in materials and workmanship on apparel.

To read more: https://topodesigns.com/pages/warranty-and-repairs

Additionally, as The Client of Topo Designs browse the Site, The Company collect information about the individual web pages or products that The Customer view, what websites or search terms referred The User of Website to the Site, and information about how The Client interact with the Site. Website refer to this automatically-collected information as "Device Information". When The User of Website make a purchase or attempt to make a purchase through the Site, topodesigns.com collect certain information from The User including The Customer's name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. Website refer to this information as "Order Information". Additionally, when The User are visiting the Site (and in some cases a Topo Designs Retail location or event), The Customer may be prompted or asked to share The Client's email address as a completely voluntary act.

To read more: https://topodesigns.com/pages/privacy-policy

topodesigns.com ship all of Topo Designs's' orders out of Denver, CO, so international shipments travel a very long way. Company's current shipping carrier + ship method doesn't support delivery to all global locations. Feel free to check out some of Topo Designs's' retailers who may deliver to The Client's international address: Urban Outfitters, Zappos, REI, Backcountry, Nordstrom and more. The Customer's order should ship within 2 business days of when it was placed. Topo Designs's' order has shipped. If The User of Website have selected 2nd Day Air shipping, The Client's order will arrive on the 2nd business day. The tracking number I received says that Company's order has been delivered, but I'm not able to locate it. It may be delivered 1 day after The Client receive the delivery notification. If The Client's package doesn't show up after a day, Topo Designs recommend that The User file a claim with the shipping carrier.