Tophatter - Packaging from China

145 of 277 Tophatter reviews

This latest item I have received Robotic Toy Dog came from China and the box is so crushed it looks like a truck ran over it.Now the site won't let me do anything on it, except look at my orders.

It won't let me contact customer service, rate my items or bid on other products. It is like I was blocked because I complained about getting an item that was listed as a name brand item but was a knock of dollar store item and I said it looked like the seller was using deceptive practices. I don't know what to do since I still have four more items coming from Tophatter. I have had 4 refunds of products that have either been damaged in shipping from China or not what they described.

Other items I have been very happy with.It is just a toss of the dice which is going to be a quality product.

This review is a subjective opinion of a user.
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More Review Details

Privacy and Data Security
Additional Fees
Diversity of Products or Services
Price Affordability
Turnaround Time
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Billing Practices
Customer service
Delivery Service
Product or Service Quality
Advertised vs Delivered

  • What I liked
    • Some products and sellers are legit
    • Loved the necklace i got from this company
  • What I disliked
    • Poor packaging
    • Item not as described
    • Promoting brand name and sending knock offs
    • Taking forever to get product
    • No instructions with product or in different language

Reason of review:
Damaged or defective
Preferred solution:
Full refund
Monetary loss:
Product or service
Robotic Toy Dog
Review category
Auctions and Internet Stores
review #936685
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145 of 277 Tophatter reviews
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