Toolbarn - Resells Refurbished or Used as New

2 of 23 Toolbarn reviews

I bought a Milwaukee M12 lantern and it was scratched up. I returned it for an exchange and got back the same lantern with the package stapled back together. This was done on purpose.

I also bought a Milwaukee M12 drill and it came with a permanent black marker inked on it and the screws were worn and tampered. It looked like a refurb resold as new.

Let's assume the refurbished drill was not shipped to me on purpose, then it simply means they mix up refurbished or used items and resell them as new - full price.

I haven't bought from there ever since. Other online retailers are just as competitive.

This review is a subjective opinion of a user.
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More Review Details

Advertised vs Delivered
Customer service
Diversity of Products or Services
Price Affordability
Value for money
Exchange, Refund and Cancellation Policy
Product or Service Quality

  • What I liked
      No items
  • What I disliked
    • Not getting what i ordered
    • Resells refurbished as new

Reason of review:
Poor customer service
Preferred solution:
already resolved but not happy with the initial event
Product or service
Milwaukee M12 Screwdriver And M12 Lantern
Review category
Building Products
review #898420

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2 of 23 Toolbarn reviews

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