Contact toob Customer Service

Clients seeking to email plant inquiries to toob customer service can use diversionary.works@toob.co.uk to reach out between business hours. For wayleave queries, email connections@toob.co.uk. The toob contact email, helpdesk@toob.co.uk, is also available for similar purposes. Those with media and marketing concerns can reach the respective agent at marketing@toob.co.uk. Emailing is best for general queries and concerns. However, since it does not ensure a prompt response, it is not ideal for immediate assistance.

The company's offices are generally open Monday through Friday, from 8:00 AM to 8:00 PM. Clients can also reach Toob support on Saturday between 8:00 AM and 6:00 PM and on Sunday between 10:00 AM and 4:00 PM. Meanwhile, the Toob customer service hours during the Easter holidays are between 8:00 AM and 6:00 PM on the 18th, 19th, and 21st of April (excluding Sunday, the 20th of April).

To consult the business agents online, open the company website in your browser and click Contact Us on the homepage. Users seeking to change their installation date, pay bills, update personal details, or report issues can visit the account section to find the relevant options. To reach out for general inquiries and assistance, click the chat icon at the bottom right corner of the screen to connect with toob support during business hours. Call the customer service team between the specified hours or visit the FAQs section for quick self-help if something urgent comes up.