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Tonies Phone Numbers and Emails

Customer Service:

  • +3 317 585 9726
    France
  • +492 117 371 0100
    Germany
  • +8 522 926 2300
    Hong Kong
  • +44 203 192 1492
    United Kingdom

Business Customer Service:

  • +491 515 784 6012
    Investor Relations

Business Sales:

  • +492 115 425 4054
Send Message

Tonies Emails:

Business Customer Service
Investor Relations, Voting Rights
Business Sales
Retailer
Customer Service
Legal
Privacy Inquiries
post@boxine.de
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Tonies Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Tonies Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    86% phone 14% email
  • The best phone number to call Tonies is 33175859726. 83% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Sunday.

  • Be prepared for the call as Tonies may ask you for the following information to identify you as a customer: nothing.

View full overview ›
PissedConsumer Club

Contact Information

Tonies Website:

Tonies Help Center:

Corporate Office Address:

tonies GmbH
Oststraße 119
Dusseldorf, North Rhine-Westphalia 40210
Germany

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 5:00pm

Saturday: 9:00am - 2:00pm


Mailing Address:

Boxine US, Inc.

Attn: Privacy

4251 Los Palos Ave

Palo Alto, CA 94306

United States

More contact details

Fax:

+49 211 542 540 99

Tonies Rating Based on 4 Reviews

Rating details

1.2
more details
Advertised vs Delivered
Customer service
Website
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Tonies Customer Service Calls

24 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Tonies?

Product/ Service Question:

  • “Broken new tonies box”
  • “Tonie won’t work properly”
  • “My tonies will not connect”

Shipping and Delivery Question:

  • “Did not receive this”
  • “Shipping”

Return/ Replace Question:

  • “Items returned to co. Wrong house number”

Other Question:

  • “Everything burned in fire”
  • “Haven’t received order”
  • “Where’s my order”

Compare Tonies Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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