Rock Springs, Wyoming
Not resolved

Update by user Apr 09, 2016

I am still looking to return the product for a replacement

Original review posted by user Apr 07, 2016

I purchased the tomtom while traveling from nc to wy.It never worked and when I called to ask for help I got the usual re-boot reply.

I've sent emails to their com-Laing dept and never heard a word from anyone. Stay away from tomtom and get a garmin or Magellan. After many attempts to update the tomtom, it still does not pick up satellite signals.

Tomtom re-lied there isn't any thing they can do about it, I asked for a refund or an exchange and was told they don't do that either.Please stay away from these products And their service dept.

Review about: Via 1515M.

I didn't like: Customer service, Willingness to help.

Review #825773 is a subjective opinion of a user.

Turnaround Time
Billing Practices
Discounts and Special Offers
Diversity of Products or Services
Privacy and Data Security
Exchange, Refund and Cancellation Policy
Customer service
Reason of Review / Monetary Loss Bad product and poor customer service / $150
Preferred solution Not specified

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