Sanford, North Carolina
1 comment
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I received a very nice long wool black jacket as a gift.It gets cold enough in North Carolina to have a need to wear this jacket.

So, one day it was cold and I wore the jacket. I drove to and from work that day and came home to notice that my tan leather seats and armrest were stained. My fingertips were also stained so I knew it was the jacket that caused this. I tried some leather cleaning wipes to get the stains out.

It worked a little on the seat, but it didn't do anything to the armrest. The seats in my brand new 2015 vehicle are now stained from this jacket. I called Tommy Hilfiger to make a complaint. Frankie Perez eventually emailed me and offered to replace my jacket.

What about my seats?

I requested Tommy Hilfiger because of the well known trusted name.I don't think I want another jacket that may do the exact same thing to my seats.

Review about: Tommy Hilfiger Jacket.

Review #775395 is a subjective opinion of a user.

Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Customer service
Discounts and Special Offers
PRODUCT OR SERVICE Tommy Hilfiger Jacket
Reason of Review / Monetary Loss Bad quality / $1000
Preferred solution Pay to professional clean my seats to get the stains out.

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Omg the same thing happened to my car that I bought in May.I'm furious!

It won't come out. I called customer service to complain.....waiting for them to call me now.

I'm sure we aren't the only 2 this happened to.

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