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Contact Tom Ford Customer Service

How to Reach a Person at Tom Ford

Verified Contact Information

Toll-Free Number:

  • 1-888-866-3673
Call Now

Customer Service:

  • 1-212-359-0300
assistance@tomfordinternational.com
privacy@tomfordinternational.com
Privacy Inquiries

Tom Ford Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Tom Ford Phone Number
1 (888) 866-3673
Average Calls duration
6 minutes
Most Popular Tom Ford Email Address
assistance@tomfordinternational.com
Issue Resolution Rate
Low (11% reported full resolution)
Contact Method Distribution
75% phone, 25% email
Common Reasons for Contact
Product/ service, request for information and return/ replace
View full overview

How to Contact Tom Ford?

To contact the Tom Ford headquarters by phone, dial the toll-free helpline, 1-888-866-3673, between business hours. Clients with general queries and concerns can also use the Tom Ford customer service number 1-212-359-0300 to call or message the company agents. Calling the business representative is best to seek efficient assistance with urgent issues and concerns. However, customers must choose the helpline most relevant to their issue and contact the Tom Ford store between 8:00 AM and 9:00 PM EST on any day of the week.

Customers can use the published email address assistance@tomfordinternational.com to contact the business agent for help with general and technical issues. The Tom Ford email privacy@tomfordinternational.com is available to contact the legal department for privacy inquiries. Clients seeking to ensure an efficient response must explain the matter in detail and include relevant proof if necessary. However, the details must not contain any personal or sensitive information since that can be risky. Once you submit the request, Tom Ford customer service will respond within a few hours or days.

Tom Ford International, LLC, is headquartered in the United States. Clients seeking to contact the Tom Ford headquarters by mail or in person can use the address 672 Madison Ave., 18th Fl., New York, New York 10022, for consultation. Those who want to meet the business agents in person must make an appointment in the department of their concern beforehand and arrive during office hours for convenience. However, if the matter is general and can be resolved by contacting Tom Ford online, it is better to email or submit a request on the company website.

Customers who need online help can visit the Tom Ford official website. On the homepage, select the most relevant option among Fashion and Accessories or Fragrance and Beauty. That directs them to a new page, and customers can click Contact Us. Follow this by filling out the form. They can put forth inquiries about order and product information, returns and refunds, payments, and sharing technical and privacy issues. The contact page also has the option to find stores, book appointments for consultation, or submit a request via the Tom Ford email.
Customers can also consult the beauty experts via online chat throughout the week. Those contacting on weekdays can do so between 10:00 AM and 10:00 PM EST. The hours specified to chat with business agents on weekends are between 12:00 PM and 8:00 PM EST. Tom Ford customer service also handles order issues Monday through Sunday between different hours. Lastly, the times specified for order assistance are between 8:00 AM and 10:00 PM EST, Monday through Friday. Users with similar concerns can also contact the agents on weekends between 10:00 AM and 8:00 PM ET.

PissedConsumer Club

Contact Information

Tom Ford Website:

Tom Ford Help Center:

Corporate Office Address:

Tom Ford International, LLC
672 Madison Ave., 18th Fl.
New York, New York 10022
United States

Other Info (opening hours):

Customer Service Phone Hours:

Monday - Sunday: 8:00AM-11:00PM

More contact details

Why Customers Call Tom Ford?

Top Reasons of Customers Calls

  • Product/ Service 29%
  • Customer Inquiries & Issues 26%
  • Request for Information 21%
  • Return/ Replace 15%
  • Shipping and Delivery 3%
  • Refund 3%
  • Payments and Charges 3%

Product/ Service

29%
  • "I need my sunglasses repaired"
  • "Broken glasses"
  • "Damaged sunglasses"

Customer Inquiries & Issues

26%
  • "Ordered tom ford perfume bur received empty box"
  • "My eye frame may have a manufacturing issue"
  • "Stolen Glasses"

Request for Information

21%
  • "Where can I purchase subscription eyeglasses"
  • "Inquiring about a pair of sneakers"
  • "I want to check on my order"

Return/ Replace

15%
  • "Need to fix incorrect address on order"
  • "Return purchase"
  • "Replace lenses"

Shipping and Delivery

3%
  • "Package"

Refund

3%
  • "Refund"

Payments and Charges

3%
  • "Reimbursement needed for Lost Cherry Amazon Order number 113–186****–222****."

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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