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Time of closing loan they says for check list you provide them, oh ya we will take care of all issues within 1 month and 11 months warranty period. Lets you move first, house will settled within warranty period, you submit all your problems and will take care of it.

After you moved and for warranty their attitude is negative, I strongly suggest to have lawyer. Toll's team will convivence you to fix the problem cheap way that your half a million plus investment downgraded. They will come up with easy way to fix but not proper way.

Even they schedule vendors to come out your home and never showed up for few times, and you lost your working/job hours waiting home, this is terrible service. They never return calls, let few times message.

Product or Service Mentioned: Toll Brothers Home Buying.

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

Toll Brothers Cons: Warranty and the quality of the build.

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Anonymous
#1748328

I agree. Toll Brothers build the worst condo you can buy.

You’re wasting $300k to $400k on “junk” condo. Inept management does not care about your issues after you sign the paperwork.

I advise not to buy any Toll Brothers property. Terrible building.

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