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Updated by user Dec 06, 2021

Tokio Marine HCC sad they Investigated the accidented. But they did not Interview Me or the Neighbor who seen the accidented or the person who order the water tap to be installed.

I would describe this as a act of fraud when you deny a claim. I was eye witness to them using the rebar.

Updated by user Dec 06, 2021

Mower was over $5,500 to get it repaired, the deck for the mower is no longer sold. mower it totaled

Updated by user Dec 06, 2021

No Change!

Original review posted by user Nov 06, 2021

9-14-21

To: Brown County Rural

Water Association.

3818 US 52

Ripley, Ohio 45167

Dan You are required by law to give me the Insurance Info! Info

like name of company policy number and agent, the way the law reads

the Insurance company is does not have to make the first call to me.

(This is the same as being in a car reck and how info is exchanged).

For over 3 years I work as a Independent Insurance Adjuster helping

people get paid from what there insurance company denied there claim

for the largest firm in the US.

I only got paid after they got there money

and made good money doing so.

Dan the insurance company has not contacted me, I now require

the Bond info that Brown County Rural Water Association carriers. I

also need the three people names and address that did the work and

caused the accidented.

To Dan Sarbach General Manager I understand this has been turn

over to you and is this going to be taker of. I want know or I will Have

my attorney fille the law suit.

Mr. Bobby Bischoff This happened on 9-2-21 at about 7 pm When

I went to cut grass the Bobcat Zero turn mower hit a piece of rebar in

the grass witch it was sticking up less than 4.5 Right at the property

line where your worker installed a new water line.

I have been cutting

both Properties for nine years. Where the water line was installed no

one ever took care of it and Pike township threatened me with fines, so

it was easier cut and maintain it.

On 8-16-21 your work crew installed the new line. They also either

left a piece of rebar in the ground or the excavator kick up the property

marker up in the air from the cleats on the track for the excavator

which can be seen by the pictures. This almost cost me my life!

When

the zero-turn mower hit that piece of rebar it launches the mower

straight in the air about two to three feet and parts came out and hit

me in my back and rib cage I am still hurt, and it will take time for me to

get better. The mower has only 928.9 hours on it and now needs about

$2000 to $2,500 of repairs to it from what Doctor Mills shop quoted me

that does not include getting it there. I also got a quote of what it will

cost to get my yard cut by a lawn service, they want $850 a cut.

So, your crew left a job site in a state that Should not have been

left in! I almost lost my life from this.

There is proof where the

Excavator was is where the rebar was, and cleat marks can be seen. The

ground has bare spots where the excavator was. There is no way for me

to tell if was from the Excavator or where it was driven in the ground by

your crew and left. Well, the bottom line the job site was not property

clean up and checked, and no supervisor checked the site for things like

this.

I could not see the rebar before cutting the grass I did walk over

there to check because of the dirt pile.

I will be sending Pictures with this letter. It will take over two

months to get fixed by a shop. It will take over two weeks to get the

parts in. the mower needs a new set of blades and new hardware and

three cones and new pump and pully on the left side the shaft is bent

and leaking now.

The baffle will need replaced on the mower deck.

I have bever been this shaken up by what happened. Bobby did

you call OSHA, or do I need to? I do want to make sure that something

like this will never happen again! To anyone.

I am open to getting the mower replaced it mite be cheaper than

getting the lawn 6 to 8 times at $850 cut.

The doctor office did a video

and is playing wait and see because of Covid19.

From: Ken Klosterman 1431Maple Grove Rd. Williamsburg, Ohio.45176 klostermanken@***.com

User's recommendation: Get good legal help, Because they owe you for damages.

Monetary Loss: $20000.

Preferred solution: settlement.

Tokio Marine HCC MIS Group Cons: None payment, Non licensed, Do not respond in a timely manner.

Location: Batavia, Ohio

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