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Contact Todd Snyder Customer Service

Todd Snyder Phone Numbers and Emails

Toll-Free Number:

  • (866) 897-0333
Call customer service
Send Message

Customer Service:

  • (646) 678-3075
    Todd Snyder at the Liquor Store
  • (631) 604-6026
    Todd Snyder East Hampton
  • (203) 423-2234
    Todd Snyder Greenwich
  • (917) 242-3482
    Todd Snyder NYC Flagship

Legal:

  • (888) 232-4535
    Privacy Inquiries

Todd Snyder Emails:

Customer Service
Legal
Privacy Inquiries, Privacy Inquiries
Media
Press Inquiries
Is this your business?

How to Contact Todd Snyder Customer Service?

Most Popular Number:

(866) 897-0333
Total calls: 89 Issues resolved: 6 Last call: Jan 2, 2025
author avatar
PissedConsumer Reporter

To contact the Todd Snyder customer service via the website, use the online chat. You can start the Todd Snyder live chat. Open the main page of the company and press the white circle on the right side of the screen. The icon with the offer to find an order or leave a message will appear on the screen.
The chat is supported by an AI bot that generates answers in 3-6 minutes. Clients can ask different types of questions about technical support, ordering, types of clothes, size and color. Information about the working hours of the support number or corporate office can be addressed using the support chat.

The corporate office of the company has the address Tailgate Clothing Company Corp.
25 E 26th St, New York, New York 10010, United States. To find the Todd Snyder address of the office in your location, open the website, scroll down, and click Store Locations on the left side of the screen. The page of store locations will appear then.
For instance, the store in Massachusetts is located at the Boston Seaport, 70 Pier 4 Blvd., Suite 230, Boston, MA 02210. There is also the possibility to reach the office using the Todd Snyder customer service phone number.

To contact the customer care department via the Todd Snyder email, write to concierge@toddsnyder.com. This address serves to assist customers with different questions, related to service rendering. Indicate your contact details in the letter which allows the support specialists to reach you. In case of any press inquiries, text the message to the privacy@toddsnyder.com.

Todd Snyder Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    85% phone 15% email
  • The best phone number to call Todd Snyder is 8668970333. 85% of consumers used this number to address their issues and concerns.

  • The average hold time is less than 1 minute. The longest wait times are on Thursday, while the shortest are on Sunday.

  • Be prepared for the call as Todd Snyder may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or address or zip code.

View full overview ›
PissedConsumer Club

Contact Information

Todd Snyder Website:

Todd Snyder Help Center:

Corporate Office Address:

Tailgate Clothing Company Corp.
25 E 26th St
New York, New York 10010
United States

Other Info (opening hours):

Other Locations:
New York

Todd Snyder at the Liquor Store

235 W Broadway
New York, NY 10013

Todd Snyder East Hampton

75 Main St.,

East Hampton, NY 11937

Connecticut

Todd Snyder Greenwich

321 Greenwich Ave.

Greenwich, CT 06830

California

Todd Snyder Los Angeles

189 Grove Drive, Space #H 20

Los Angeles, CA 90036

More contact details

Todd Snyder Rating Based on 4 Reviews

Rating details

2.6
more details
Value for money
Advertised vs Delivered
Discounts and Special Offers
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

How Good is Todd Snyder's Customer Service?

Neelam Wut
Neelam Wut
Feels Satisfied | May 17, 2023

Just a mishap no big deal

Read full quote
Ervine Thx
Ervine Thx
Feels Satisfied | Dec 18, 2022

my concern was taken care of and I will continue to be a loyal customer!

Read full quote
Isley Ilu
Isley Ilu
Feels Disappointed | Dec 11, 2022

I ordered shows almost 2 weeks ago. It has taken them 2 weeks to send me a confirmation. And the shows still have not even been shipped, this is a disgrace. How does it take longer than 2 weeks to delivered a package???? Absolute disgrace. Not to mention you took the money out of my account before even sending me an email confirminatuon.

Read full quote

Summary of Todd Snyder Customer Service Calls

105 TOTAL
CALLS
00:00 AVG CALL
DURATION
19% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Todd Snyder?

Return/ Replace Question:

  • “Exchange”
  • “Return”
  • “Return and exchange/reorder”

Shipping and Delivery Question:

  • “Shipping cost”
  • “Sizing”
  • “Failed delivery”

Request for Information Question:

  • “Update on very late purchase”
  • “To find out why I can't order something”
  • “Checking on gift card”

Product/ Service Question:

  • “Missing product”
  • “Wrong CC used for purchase. The CC didn’t belong to me”
  • “I mistakenly order an item twice”

Payments and Charges Question:

  • “Transaction holdup”
  • “Promo code not working”
  • “Coupon”

Refund Question:

  • “Refund issue”
  • “I haven't received my refund”

Activation/ Cancellation Question:

  • “Need to cancel one of my orders made in error”
  • “Need to cancel one of my orders”

Cards Question:

  • “Want to change credit card number on an order”

Other Question:

  • “I wasn’t pissed.”
  • “Order I just placed would like to expedite or pickup”
  • “HNge order”

Compare Todd Snyder Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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