Contact Todd Snyder Customer Service
How to Reach a Person at Todd Snyder
Toll-Free Number:
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1-866-897-0333
Customer Service:
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1-646-678-3075Todd Snyder at the Liquor Store
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1-631-604-6026Todd Snyder East Hampton
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1-203-423-2234Todd Snyder Greenwich
Customer Service:
Legal:
Media:
Todd Snyder Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Todd Snyder Phone Number | 1 (866) 897-0333 |
| Average Hold Time | Less than 1 minute |
| Most Popular Todd Snyder Email Address | concierge@toddsnyder.com |
| Issue Resolution Rate | Low (19% reported full resolution) |
| Todd Snyder Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 85% phone, 15% email |
| Common Reasons for Contact | Return/ replace, request for information, shipping and delivery |
| Customer Effort Score | Low Effort |
| Prepare before the call to Todd Snyder | First and last name, order id or tracking number or address or zip code |
Contact Information
Todd Snyder Website:
Todd Snyder Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
New York
Todd Snyder at the Liquor Store
235 W Broadway
New York, NY 10013
Todd Snyder East Hampton
75 Main St.,
East Hampton, NY 11937
Connecticut
Todd Snyder Greenwich
321 Greenwich Ave.
Greenwich, CT 06830
California
Todd Snyder Los Angeles
189 Grove Drive, Space #H 20
Los Angeles, CA 90036
Summary of Todd Snyder Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Todd Snyder?
Return/ Replace Question:
- “Exchange”
- “Return”
- “Return and exchange/reorder”
Shipping and Delivery Question:
- “Shipping cost”
- “Sizing”
- “Failed delivery”
Request for Information Question:
- “Update on very late purchase”
- “To find out why I can't order something”
- “Checking on gift card”
Product/ Service Question:
- “Missing product”
- “Wrong CC used for purchase. The CC didn’t belong to me”
- “I mistakenly order an item twice”
Payments and Charges Question:
- “Transaction holdup”
- “Promo code not working”
- “Coupon”
Refund Question:
- “Refund issue”
- “I haven't received my refund”
Activation/ Cancellation Question:
- “Need to cancel one of my orders made in error”
- “Need to cancel one of my orders”
Cards Question:
- “Want to change credit card number on an order”
Other Question:
- “I wasn’t pissed.”
- “Order I just placed would like to expedite or pickup”
- “HNge order”
Compare Todd Snyder Customer Service To
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