Tmall Phone Numbers and Emails

Customer Service:

  • +865 718 815 7858
    Taobao Merchants
  • +86 400 843 2288
    Tmall Global Consumer
  • +86 400 860 8608
    Tmall Merchants

Headquarters:

  • +865 718 502 2088
    Alibaba Group

Tmall Emails:

Legal
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Tmall Contact Information

Tmall Website:

Tmall Help Center:

Corporate Office Address:

Zhejiang Tmall Network Co., Ltd.
1st Fl., Building 4, 969 West Wen Yi Rd., Yu Hang District
Hangzhou, Zhejiang 311121
China

Other Info (opening hours):

Additional Phone Number:

Customer Service (Taobao/Tmall Consumers): 9510211

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Tmall Rating Based on 1 Review

Rating details

1.0
more details
Customer service

Rating stats

Rating trend

Summary of Tmall Customer Service Calls

2 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Tmall Customer Service?

Refund Question:

  • “Refund”

Other Question:

  • “My order detail”

About

Tmall Pros and Cons

Cons: Zero customer service - purchase from them at your own risk

Related Companies

Alibaba Group, Aliexpress, Lazada Malaysia, Lazada Philippines, Moneygram

Tmall reviews and complaints

Tmall is ranked 1553 out of 3204 in E-commerce category

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