Tjhughes Phone Numbers and Emails

Customer Service:

  • +44 151 482 5800
  • +44 303 123 1113

Tjhughes Emails:

Customer Service
Technical Support

Tjhughes Contact Information

Tjhughes Website:

Tjhughes Help Center:

Corporate Office Address:

Building 2000, Vortex Court, Enterprise Way
Liverpool, Liverpool L13 1FB
United Kingdom

Other Info (opening hours):

Mailing Address:

Building 3000

Vortex Court

Enterprise Way L13 1FB

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Tjhughes Rating Based on 3 Reviews

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Summary of Tjhughes Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Tjhughes Customer Service?

Shipping and Delivery Question:

  • “Order not arrived”
  • “Only 1 aftershave arrived after ordering 2”

Other Question:

  • “About item u sent was wrong”
  • “Missing item.”
  • “Never got parcel”


Tjhughes Return Policy
Whilst Website hope that The User are happy with The Client's purchase The Company understand that The User of Website may wish to return The Customer's purchase to Tjhughes If The User of Website do wish to return a product to Website for any reason The User of company services may do so within 14 days of the delivery date. Presently The Company do not have the facility for The Client of Tjhughes to return The Client's purchase(s) to a store, whilst Website understand this can be frustrating Tjhughes are working towards this for the future. Tjhughes will happily assist The Client of Tjhughes in organising a return for The Client but will deduct the collection charge from The Client's refund. If The User wish to return a product to Website for any reason The Customer may do so within 14 days of the delivery date. The product must be returned in its original packaging. Refunds will be made back to the original tender type. Once the product has been received and assessed, The Company are happy to offer a refund or exchange.
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Tjhughes Delivery Policy
Company's standard delivery service operates between 8am to 7pm Monday to Friday. The User of Website will be notified of The Customer's order being dispatched via email/text. The Company aim to deliver most items within 5 working days of an order being placed. Over busy periods delivery may take up to 14 days for delivery. Some products have an extended delivery time as they are delivered direct from the manufacturer and the estimated delivery time for these items will be indicated on the product description. Every possible effort will be made to deliver The User's order within the delivery lead times advised, however in the rare event that Website are unable to do so, The Company will notify The Customer at the earliest opportunity. Website use variety of different carriers and delivery options to deliver Tjhughes's' parcels. Tjhughes's' Delivery options are varied and Tjhughes offer a number of different options for The Client to select at the point where The User of company services have finished shopping.
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Tjhughes Terms of Service
Below are the TJ Hughes Terms and Conditions. Website use this data to offer The User of company services similar products from Company's site, so The User never miss out on something The Client may like. This e-mail address will be used to create a user account that is individual to The User of Website and can be used to speed up any further orders The User wish to place with TJ Hughes online. The User of Website will also be assigned a password to ensure the security of The Client's account. Do not let anyone else have access to this password. The personal information The Customer provide when The Client of Tjhughes register as a customer must be true and accurate. By registering details with The Company The User of Website agree not to imitate another person or entity, give false information or any names or information that The Client do not have authority to use. Delivery will be made to the address specified when The User complete the order.
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Tjhughes Privacy Policy
The User's personal information is very important to Website The Company value The Client's privacy and Tjhughes safeguard all Personal and User Information. Website fully comply to all GDPR and Consumer Legislation. This Privacy Policy explains how Lewis Home Retail LTD collects and uses The Customer's personal data when The User of company services browse Company's website or make a purchase in store and when The User of Website actively provide The Client's Personal Information. The policy also details how website will store The Client's details safely and securely. Please read this policy carefully noting that The Company (Lewis Home Retail LTD) reserve the right to disclose The Client's information only in the circumstances set out below. Please note Website may at times update this policy notice from time to time, but where there are significant changes The Company will update The Client of Tjhughes via email. If The Client sign up to an account or if The Customer buy products or services from the website then Tjhughes will collect Personal Information from The User of company services such as The Client's name, email address, delivery address, telephone number, date of birth as well as The Customer's credit/debit card details and billing address.
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Tjhughes FAQ
Not all products found in a TJ Hughes store are available for purchase online and similarly The User may not find all Tjhughes's' online products in stores. The online range is dependent on stock availability at Tjhughes's' main warehouse. Once The User of company services have placed The Client's order, unfortunately Website are not able to make any changes. This is because Tjhughes's' team process orders very quickly to ensure that The Company hit Company's delivery times. Unfortunately this doesn't leave any opportunity for orders to be changed. Once The User have placed The Customer's order the process of confirming The Customer order and charging The Client of Tjhughes is very quick. In this section The Client will be able to see all of The Client's orders and track the status of any of The Customer's open orders. If The User's item is tracked as delivered and The Client of Tjhughes haven't received it, check for a delivery card from Company's courier first as they may have left the items with a neighbour.
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Tjhughes reviews and complaints

Tjhughes is ranked 84 out of 343 in Supermarkets and Malls category

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