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Contact Tivity Health Customer Service

Tivity Health Phone Numbers and Emails

Toll-Free Number:

  • (800) 869-5311
Call customer service
Send Message

Investor Relations:

  • (800) 622-6757
    Transfer Agent Computershare
  • (443) 213-0500
    Westwicke Partners
  • (615) 614-4576

Nutrisystem Brand:

  • (888) 451-8746
    Sales
  • (800) 585-5483
    Weight Loss Counselors

Prime® Fitness Brand:

  • (877) 238-6240

Silversneakers Brand:

  • (800) 728-8492 ext 2502
    Instructor Training
  • (800) 327-3822
  • (866) 584-7389

South Beach Diet Brand:

  • (888) 841-2620
    Sales
  • (866) 496-0207
    Weight Loss Counselors

Wholehealth Living Brand:

  • (800) 274-7526

Tivity Health Emails:

Customer Service
Nutrisystem Brand, Nutrisystem Brand, SilverSneakers Brand, SilverSneakers Brand, South Beach Diet Brand, South Beach Diet Brand, South Beach Diet Brand, Tivity Cares
General Info
Prime® Fitness Brand, SilverSneakers Brand, SilverSneakers Brand, South Beach Diet Brand, South Beach Diet Brand, WholeHealth Living Brand, Wisely Well Brand
Investors/ Franchising
Computershare, Westwicke Partners
Jobs/ Career
Legal
Privacy Inquiries
Media
Marketing Inquiries, Press Inquiries, SilverSneakers Brand
Sales/ Reservations
Nutrisystem Brand, Nutrisystem Brand
counseling@nutrisystem.com
Nutrisystem Brand
salesinquiries@silversneakers.com
SilverSneakers Brand
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Tivity Health?

Most Popular Number:

(800) 869-5311
Total calls: 32 Last call: Jan 2, 2025
author avatar
PissedConsumer Reporter

The Tivity Health customer service team accepts all appeals related to the company services at the following phone number: 1-800-869-5311. The dedicated manager can assist you with any inquiries regarding SilverSneakers, Prime Fitness, or other brands. Have questions about the privacy policy? Call 1-877-614-3111. When talking with the Tivity Health customer service specialist by phone, be sure that you have all your questions and the necessary details related to your issue at hand. It is necessary for receiving quick resolution.

If the mentioned line is busy, or you prefer to solve all matters in writing, Tivity Health offers multiple email addresses, each of which is for certain issues. For general inquiries, apply to the customer service manager at info@tivityhealth.com. Want to ask about privacy? Contact Tivity Health at privacy@tivityhealth.com. Be sure to describe your matter in detail in the body of the letter. It is necessary for faster assistance and resolution.

The Tivity Health headquarters is situated in the United States at 4031 Aspen Grove Drive, Suite 250 Franklin, TN 37067. This location serves as the central hub, where specialists from various departments perform different operations, focusing on innovative solutions for healthy living. You can visit it to discuss cooperation or other matters with company representatives face-to-face. To understand better how to reach the central office, familiarize yourself with the Tivity Health address marked on the map. It is located on the “CONTACT” page of the official company website.

Tivity Health website provides continent ways to contact the company representative. They all are available on the “CONTACT” page. To open it, click on “CONTACT” at the top or bottom menu. On a separate page, you’ll see various contact options, including a contact form, email address, and telephone number. Select the one among them that is the most convenient for you and click on it. If you prefer to communicate via the contact form, fill out all its fields.

Tivity Health Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    92% phone 8% email
  • The best phone number to call Tivity Health is 8008695311. 97% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Friday.

  • People call Tivity Health mainly because of activation/ cancellation, account and staff.

View full overview ›
PissedConsumer Club

Contact Information

Tivity Health Website:

Tivity Health Help Center:

Corporate Office Address:

Tivity Health, Inc
701 Cool Springs Blvd
Franklin, Tennessee 37067
United States

Other Info (opening hours):

Hours:

Monday – Friday: 8 a.m. – 8 p.m. (EST)


Locations:

Phoenix Campus

1445 S. Spectrum Blvd

Chandler, AZ 85286

Philadelphia Campus

600 W Office Center Dr

Fort Washington, PA 19034


Brands:

Nutrisystem, Inc and South Beach Diet

600 Office Center Drive

Fort Washington, PA 19034


Investor Relations

Transfer Agent

Computershare

P.O. Box 43078

Providence, RI 02940

More contact details

Tivity Health Rating Based on 3 Reviews

Rating details

2.6
more details
Value for money
Reliability
Product or Service Quality
Price Affordability

Rating stats

Rating trend

Summary of Tivity Health Customer Service Calls

33 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Tivity Health?

Account Question:

  • “Membership snafu”
  • “Active account”
  • “Verify plan”

Activation/ Cancellation Question:

  • “Cancel”
  • “Cancel membership”

Product/ Service Question:

  • “Technology Zoom”
  • “I just joined a gym in the barcode does not work”

Staff Question:

  • “Customer service”
  • “Didnt realize I was posting to the Q&A page, was just trying to reach out to customer service. Personal info is now public on Q&A page, would like removed ASAP”

Payments and Charges Question:

  • “Credits”

Request for Information Question:

  • “Inquiry for gyms”

Cards Question:

  • “Credit card update”

Other Question:

  • “Need 12 digit number for silver sneakers y”
  • “Restart plan”
  • “Recertification”

Compare Tivity Health Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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