Contact Titanium Kay Customer Service

To read more: http://www.titaniumkay.com/return.aspx

To read more: http://www.titaniumkay.com/shipping.aspx

Any product that presents noticeable deformation, dents or bending that might occur with normal wear will be repaired or replaced by Titanium Kay without charge for materials or labor. Titanium Kay provides a lifetime refinishing policy: rings purchased from Titanium Kay can be returned at any time for free refinishing. In the event Titanium Kay determines that the product cannot be repaired, Titanium Kay will replace the product with either the same model, or one that is equivalent in the case of special styles, hand carved products or custom items. Retain proof of purchase documents. The User will be requested by Titanium Kay to provide proof of purchase in order to receive warranty service. Notify Titanium Kay of any apparent defects promptly upon their discovery. Products no longer owned by the original purchaser.

To read more: http://www.titaniumkay.com/warranty.aspx

To read more: http://www.titaniumkay.com/privacy.aspx

The Client's credit card billing address. The address The User of Website want to ship to. The Client's credit card type, number and expiration date. Credit card authorization and verification must be received prior to processing. Titanium Kay cannot guarantee overnight orders placed after 12 noon Pacific Time for next day delivery. UPS deliveries occur Monday through Friday, excluding holidays. United States Postal Service deliveries occur Monday through Saturday, excluding holidays. Can I have Titanium Kay's' order shipped to a P.O. The Customer's password will be sent to The User's email address. Titanium Kay provides a 90-day, no questions asked, money back guarantee on all products and services purchased, except for engraved items and special order items. Shipping and handling charges paid initially is not refundable, unless the return is due to Company's error.

To read more: http://www.titaniumkay.com/faq.aspx