Contact TITAN Customer Service

For resolving your issues in writing, use the following TITAN email address: hello@titan-bags.com. This address is suitable for general customer inquiries. If you have marketing inquiries, such as partnership, promotion materials, or anything else, use the following TITAN contact: marketing@titan-bags.com. Ensure to provide a clear description of your matter, your name, email address, and screenshots or other visual materials for a quick response.

The TITAN headquarters is based in Germany at travelite GmbH + Co. KG, Merkurring 70-72, Hamburg 22143. This is the central hub where core operations, product development, and administration are based. Official letters, documents, and other correspondence are also accepted there for in-person processing by the company staff in the central office.

The company does not share information on when the TITAN office operates. However, you can ask the dedicated specialist about business hours by calling, emailing, or messaging them on a social media platform. Another option is simply calling the dedicated specialist between 8 a.m. and 5 p.m. CET. This is the standard schedule of most companies in Germany.

The TITAN support team also accepts incoming applications online for those who prefer digital communication. There are several ways to connect with the dedicated specialist. They are available on the TITAN website. A contact form is one of them. To access this format of communication, click on the “Contact” hyperlink in the bottom menu. You’ll be offered to select the topic, as well as indicate the title, first and last name, email address, telephone number, a detailed message, and other data. The TITAN contact form also allows you to attach files to provide a clearer explanation of your issue.