East Brunswick, New Jersey
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We purchased a Tissot men's watch for my father for his birthday. He was very excited about this and looking forward to getting the watch but when it came the band was way too small. Like, it fit the womens wrists perfectly but none of the mens. See photo.

Related: Tissot - LOUSY WATCH, LOUSY CUSTOMER SERVICE-I WANT MY MONEY BACK

When we called Tissot to inform them and ask what to do they said that we would have to pay for a larger band. Um, excuse me? This is not a man's watchband. My father does not have extraordinarily large wrists and I have normal women sized wrists and it fit mine like it was a woman's watch. An extra 50 dollars for you to offer a normal sized band? I don't think so.

Additionally, they sent us a speaker for free with the purchase as a promotion. They said they wouldn't credit the return of the watch without sending the speaker back too. And we had to pay for shipping AND insurance, AND send them the tracking number. So it cost us money to have a horrible experience.

I will NEVER buy anything from Tissot ever, ever again. What horrible customer service, products, design, and company policies. Awful.

Review about: Mens Watch.

Review #898107 is a subjective opinion of a user.

2.0
Diversity of Products or Services
Value for money
Warranty
Delivery Service
Advertised vs Delivered
Style and Design
Product or Service Quality
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Customer service
Website
Price Affordability
PRODUCT OR SERVICE Tissot Watch
Reason of Review / Monetary Loss Not as described / Not specified
Preferred solution Not specified

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