Contact Tineco Customer Service
How to Reach a Person at Tineco
Verified Contact Information
Toll-Free Number:
-
1-855-292-8864
Business Sales:
distributor@tineco.com
Distributors
Customer Service:
support@tineco.com
Jobs/ Career:
career@tineco.com
Media:
Tineco Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Tineco Phone Number
1 (855) 292-8864
Average Calls duration
9 seconds
Most Popular Tineco Email Address
support@tineco.com
Issue Resolution Rate
Low (4% reported full resolution)
Tineco Customer Service Rating
1 out of 5
Overall Customer Sentiment
Mostly dissatisfied
Tineco Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Tineco Phone Number | 1 (855) 292-8864 |
| Average Calls duration | 9 seconds |
| Most Popular Tineco Email Address | support@tineco.com |
| Issue Resolution Rate | Low (4% reported full resolution) |
| Tineco Customer Service Rating | 1 out of 5 |
| Overall Customer Sentiment | Mostly dissatisfied |
| Contact Method Distribution | 89% phone, 11% email |
| Common Reasons for Contact | Product/ service, return/ replace, shipping and delivery |
| Prepare before the call to Tineco | Email, phone number or order id or tracking number |
Contact Information
Tineco Website:
Tineco Help Center:
Corporate Office Address:
Tineco Intelligent Technology Co., Ltd.
No. 108, Shihu West Road, Wuzhong District
Suzhou,
Jiangsu
215128
China
Other Info (opening hours):
Hours (CST):
Monday - Friday 8:00am – 8:00pm
Live Chat:
Monday - Friday 8:00am – 11:00pm
Other Location:
1700 Westlake Avenue N,
Seattle, WA 98109
Summary of Tineco Customer Service Calls
78
TOTAL
CALLS
CALLS
00:05
AVG CALL
DURATION
DURATION
4%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Tineco?
Product/ Service Question:
- “$900 floor cleaner stopped working!”
- “Tineco is not working”
- “Machine not working”
Return/ Replace Question:
- “Replacement part”
- “Tineco repair returned to me broken because of bad packing”
Shipping and Delivery Question:
- “Need a copy of my solar package”
- “Wrong part I received”
- “Missing parts”
Request for Information Question:
- “Where can I purchase Tineco Cleaning Solutions in Australia”
- “Order status”
Payments and Charges Question:
- “Won't charge”
Other Question:
- “Parts”
- “No me quiere funcionar la aspiradora”
- “Repair”
Compare Tineco Customer Service To
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Tineco