Contact TimeTap Customer Service

The TimeTap email address for general information is info@timetap.com. To contact the customer support department, please send a message to support@timetap.com. Do you need assistance with privacy inquiries? Send a note to privacy@timetap.com to contact the corporate legal professionals. If you would like to learn more about the current career opportunities available at the company, please send your resume to resume@timetap.com.

The TimeTap customer care assistance is provided Monday through Friday from 9 a.m. to 5 p.m. EST. If you have a business-level plan, you can contact the company via email, by phone, or via in-app messaging. During federal holidays, the usual support hours may vary. Therefore, it is recommended that consumers contact the support team in advance to inquire about the holiday schedule.

Users can contact the support department via in-app messaging or email. If you are not a client and would like more information about our service, you can submit your questions via the TimeTap website. To proceed with this option, follow the “Contact” link at the bottom right of the screen and enter the requested information. Once the form is complete, click on the “Send message” button.