Timbuk2 Phone Numbers and Emails

Toll-Free Number:

  • (800) 865-2513

Customer Service:

  • (415) 909-3399

Timbuk2 Emails:

Customer Service

Timbuk2 Contact Information

Timbuk2 Help Center:

Corporate Office Address:

583 Shotwell Street
San Francisco, California 94110
United States

Other Info (opening hours):

Monday – Friday 8:30 am – 5:00 pm PT.

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Summary of Timbuk2 Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Timbuk2 Customer Service?

Other Question:

  • “Because my bag the water proof is come out I ask if si under guarantee tnk”


Timbuk2 Return Policy
To read more: https://www.timbuk2.com/pages/returns
Timbuk2 Delivery Policy
Use Code: SUMMER30. Expand help link menu. Menu will appear below. Please note The User will experience a delay with The User's shipment during this period. The Company ship most items via UPS. Economy shipping and replacment parts also use USPS. Shipping charges are determined by the destination, shipping method chosen, and the subtotal of The Client's order. Website do offer expedited shipping options for most items, with delivery Monday through Friday only. Same Day delivery isn't available online at this time. Custom Bags and Non-Custom items process in different timeframes, as shown in the above matrix grid. For more than 15 units, www.timbuk2.com will provide The User of Website with a delivery estimate after The Company receive The Customer's order. Sorry, over-sized items cannot be expedited due to the costs of this class of service. Due to freight costs, oversized items ship within the United States and Puerto Rico only.
To read more: https://www.timbuk2.com/pages/shipping
Timbuk2 Warranty
To read more: https://www.timbuk2.com/pages/warranty-repairs
Timbuk2 Terms of Service
Use Code: SUMMER30. Timbuk2 Designs, Inc and its affiliates (e.g., Timbuk2.com) provide their services to The User subject to the following conditions. If The User of company services visit or shop at Timbuk2.com, The Customer accept these conditions. Please read them carefully. In addition, when The User use any current or future Timbuk2.com service or visit or purchase from any business affiliated with Timbuk2.com, whether or not included in the Timbuk2.com Web site, The Client of Timbuk2 also will be subject to the guidelines and conditions applicable to such service or business. When The User visit Timbuk2.com or send e-mails to Timbuk2 The Client of Timbuk2 are communicating with Website electronically. The User consent to receive communications from Timbuk2 electronically. The Company will communicate with The User of company services by e-mail or by posting notices on this site. The User agree that all agreements, notices, disclosures and other communications that www.timbuk2.com provide to The Customer electronically satisfy any legal requirement that such communications be in writing.
To read more: https://www.timbuk2.com/pages/terms-of-use
Timbuk2 Privacy Policy
Use Code: SUMMER30. Timbuk2.com knows that The User of Website care how information about The Client of Timbuk2 is used and shared, and Timbuk2 appreciate The Customer's trust that www.timbuk2.com will do so carefully and sensibly. This notice describes Timbuk2's' privacy policy. By visiting Timbuk2.com, The Customer are accepting the practices described in this Privacy Policy. The information www.timbuk2.com learn from customers helps Website personalize and continually improve The Customer's shopping experience at Timbuk2.com. Here are the types of information Timbuk2 gather. The User of company services can choose not to provide certain information, but then The Client might not be able to take advantage of many of Timbuk2's' features. Timbuk2 use the information that The User of company services provide for such purposes as responding to The User's requests, customizing future shopping for The User of Website improving Company's store, and communicating with The Customer The Company receive and store certain types of information whenever The User of company services interact with Website
To read more: https://www.timbuk2.com/pages/privacy-policy
Timbuk2 FAQ
To read more: https://www.timbuk2.com/pages/faqs
Timbuk2 reviews and complaints
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