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Contact TimberTech Customer Service

TimberTech Phone Numbers and Emails

Toll-Free Number:

  • (877) 275-2935
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TimberTech Email:

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TimberTech Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • TimberTech Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    84% phone 16% email
  • The best phone number to call TimberTech is 8772752935.

  • The longest wait times are on Tuesday and Thursday, while the shortest are on Sunday. The average call time is 3 minutes.

  • Be prepared for the call as TimberTech may ask you for the following information to identify you as a customer: email, phone number or order id or tracking no.

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How to Contact TimberTech?

Most Popular Number:

(877) 275-2935
Total calls: 37 Issues resolved: 4 Last call: Oct 23, 2025

TimberTech customer service phone number is 877 275 2935. The telephone number provides you with the ability to call the customer care department and communicate in a direct manner. The company offers a vast spectrum of services, using which you can communicate with representatives and ask questions related to the decking, railing, and other products. Within the live communication with the TimberTech support you can receive the instructions and details of the products and services. Specialists can help you with issues connected with payments, returns, and service rendering.

TimberTech email address is info@azekco.com. It belongs to the methods to send the written request to the company. You can solve the same questions via the support number. This TimberTech contact method allows you to attach files, describe the problem in a free manner, and add contact information. The requests are considered by the TimberTech customer service. The response will be available in 3-4 days.

TimberTech address is 1330 W Fulton St, Suite 350 Chicago, Illinois 60607 United States. This is the location where services are rendered and products produced. The leading administrative specialists are located there. You can send the letter to the TimberTech headquarters using the location as mailing.

TimberTech hours are Monday through Friday from 8 a.m. to 5 p.m. EST. Clients can reach the TimberTech customer service within the operation time. The TimberTech live chat is available on the site during the business hours. Open the platform and press the icon at the right-hand corner of the website to launch the chat. In the online chat, you can ask for information about the changes in the working hours of the company.

PissedConsumer Club

Contact Information

TimberTech Website:

TimberTech Help Center:

Corporate Office Address:

The AZEK® Company
1330 W Fulton St, Suite 350
Chicago, Illinois 60607
United States

TimberTech Rating Based on 1 Review

Rating details

2.4
more details
Diversity of Products or Services
Value for money
Exchange, Refund and Cancellation Policy
Product or Service Quality

Rating stats

Rating trend

Summary of TimberTech Customer Service Calls

37 TOTAL
CALLS
02:41 AVG CALL
DURATION
31% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call TimberTech?

Request for Information Question:

  • “Looking for installer”
  • “Railing questions”
  • “I have a question about your product”

Product/ Service Question:

  • “Bad product”
  • “Timber Tech siding problem”
  • “Aluminum spindol system”

Website/ Application Question:

  • “Installing question”
  • “Expension:contraction ? Our deck being install now . Also putting grill on / too heavy ?”

Return/ Replace Question:

  • “Replacement parts”

Other Question:

  • “Color issue”
  • “Color variation”
  • “Balusters problem”

Compare TimberTech Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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