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Contact TimberTech Customer Service

How to Reach a Person at TimberTech

Verified Contact Information

Toll-Free Number:

  • 1-877-275-2935
Call Now

General Info:

info@azekco.com
Send Message

TimberTech Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular TimberTech Phone Number
1 (877) 275-2935
Average Calls duration
2 minutes
Most Popular TimberTech Email Address
info@azekco.com
Issue Resolution Rate
Low (29% reported full resolution)
Contact Method Distribution
86% phone, 14% email
Common Reasons for Contact
Request for information, product/ service and website/ application
View full overview

How to Contact TimberTech?

TimberTech customer service phone number is 877 275 2935. The telephone number provides you with the ability to call the customer care department and communicate in a direct manner. The company offers a vast spectrum of services, using which you can communicate with representatives and ask questions related to the decking, railing, and other products. Within the live communication with the TimberTech support you can receive the instructions and details of the products and services. Specialists can help you with issues connected with payments, returns, and service rendering.

TimberTech email address is info@azekco.com. It belongs to the methods to send the written request to the company. You can solve the same questions via the support number. This TimberTech contact method allows you to attach files, describe the problem in a free manner, and add contact information. The requests are considered by the TimberTech customer service. The response will be available in 3-4 days.

TimberTech address is 1330 W Fulton St, Suite 350 Chicago, Illinois 60607 United States. This is the location where services are rendered and products produced. The leading administrative specialists are located there. You can send the letter to the TimberTech headquarters using the location as mailing.

TimberTech hours are Monday through Friday from 8 a.m. to 5 p.m. EST. Clients can reach the TimberTech customer service within the operation time. The TimberTech live chat is available on the site during the business hours. Open the platform and press the icon at the right-hand corner of the website to launch the chat. In the online chat, you can ask for information about the changes in the working hours of the company.

PissedConsumer Club

Contact Information

TimberTech Website:

TimberTech Help Center:

Corporate Office Address:

The AZEK® Company
1330 W Fulton St, Suite 350
Chicago, Illinois 60607
United States

Why Customers Call TimberTech?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 35%
  • Request for Information 32%
  • Product/ Service 21%
  • Website/ Application 6%
  • Payments and Charges 3%
  • Return/ Replace 3%

Customer Inquiries & Issues

35%
  • "Need a sample"
  • "Plugs popping up in Jackson wy"
  • "Color issue"

Request for Information

32%
  • "Looking for installer"
  • "Railing questions"
  • "I have a question about your product"

Product/ Service

21%
  • "Product availability inquiry"
  • "Product Availability question"
  • "Bad product"

Website/ Application

6%
  • "Installing question"
  • "Expension:contraction ? Our deck being install now . Also putting grill on / too heavy ?"

Payments and Charges

3%
  • "Need price decking"

Return/ Replace

3%
  • "replacement parts"

Compare TimberTech Customer Service To

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
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