Contact Tile Mountain Customer Service

If The User receive damaged or incorrect tiles The Client will need to inform Tile Mountain within 2 working days from delivery. The Company will endeavour to send replacements/issue a refund as quickly as possible. Tile Mountain offers continual low prices and has a rapid stock turnover. Due to this, Website are unable to accept back any leftover returns unless Company's warehouse has the same shade/batch available. To enquire about returning a product to Tile Mountain's' Return Centre, please contact Website at support@tilemountain.co.uk. The customer will be responsible for organising the return of the goods to Tile Mountain's' distribution warehouse return centre within 28 days of the delivery date. The customer will have the right to return all unperishable goods if they are not happy with their selection. The goods must be returned in the original packaging to Company's main distribution warehouse and the customer will be responsible for arranging transport and insurance of goods.

To read more: https://www.tilemountain.co.uk/returns

To read more: https://www.tilemountain.co.uk/delivery

Please read these terms of use carefully before The Client of Tile Mountain start to use Company's site, as these will apply to The User's use of Tile Mountain's' site. The Company recommend that The Client of Tile Mountain print a copy of this for future reference. By using Company's site, The Client of Tile Mountain confirm that The Customer accept these terms of use and that The User of Website agree to comply with them. If The Customer do not agree to these terms of use, The User of Website must not use Company's site. Tile Mountain are a limited company. Website may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes The Company made, as they are binding on The User The Company may update Tile Mountain's' site from time to time, and may change the content at any time. However, please note that any of the content on Company's site may be out of date at any given time, and Website are under no obligation to update it. Website do not guarantee that Company's site, or any content on it, will be free from errors or omissions.

To read more: https://www.tilemountain.co.uk/terms-of-use/

This privacy policy explains how Website collect The Customer's personal information when The Client of Tile Mountain use this website. When The User of Website place an order or create an account on Tile Mountain's' website The Company collect information about The Client of Tile Mountain Tile Mountain use the information collected from The Customer to process The Client's order and if The Client of Tile Mountain create an account, manage The Customer's account. Inform The User of company services about new products and services that may be of interest to The User of Website The Client of Tile Mountain have the right to request a copy of all information Tile Mountain hold about The Customer To ensure The Client's information is kept up to date The Client of Tile Mountain can ask Website to correct or remove The Customer's information as The Customer see fit. The web application can tailor its operations to The Customer's needs, likes and dislikes by gathering and remembering information about The Client's preferences. This helps Tile Mountain analyse data about web page traffic and improve Tile Mountain's' website in order to tailor it to customer needs.

To read more: https://www.tilemountain.co.uk/privacy-policy-cookie-restriction-mode/