Stoneham, Massachusetts
Not resolved

We ordered a computer in August custom made to fit what my son needed for school.It had a few issues with things not working so they took it back and replaced the broken part and sent it back again.

It arrived 3 weeks later with the same issues. I called and spoke with a woman who said she would take it back and promised that we would get a brand new one with no issues.....What do you think happened......still broken. Now I call back again and they say I can send it back again, I want a refund the semester is over and he never got to use it. They wont take it back say she no longer works there and they will take it back and fix it again.

I was mad I yelled more than I should have maybe but they were going to send me a slip to send it back again. It has been 2 weeks and I still have no slip. They wont answer the phones or the live chat. This place is a joke I spent over 1600.

for this computer and they don't care at all.stay clear from

Review about: Custom Computer.

Review #368984 is a subjective opinion of a user.

Not specified
Reason of Review / Monetary Loss Not specified / $1600
Preferred solution Not specified

Had an Experience with Tigerdirect?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
Be first to start a discussion.

You May Also Like

"On 12/22/14, I ordered a laptop from Dream Gadgets, Ltd. for my daughter for Christmas. I paid for 2 day shipping. That evening, I received an email from PayPal credit..." Read more
"Bought Tablet NOVO Hero 10.1. Arrived early January 2013 when I was on holidays. Machine very soon failed. Contacted support via live chat and they suggested to use the reset..." Read more
"Bought a 7" RCA tablet (RCT6077W22) back on Friday this last Christmas from Wal-mart and it took only 7 months to die. The battery started to grow slowly. ..." Read more
"On May 11, 2012, I placed an order for a tv from Tiger Direct. I was referred by a coworker who bought a TV from the site and according to..." Read more
"Sent this letter to Evol, plus posted it through their contact link on their website. Four months later, no response of any kind! Evol Foods, 1845 Range St., Boulder, CO..." Read more
"I went into the store on March 12, 2017 and purchased a ottoman and after they took my cash money for the purchase and waited two weeks , today 3/23/2017..." Read more
"I ordered two identical items (coffee mug with cat photo), and received one chipped cup. I emailed them and got back a link to a URL where a claim could..." Read more
"We bought a brand new refrigerator from Sears July 2016. This is March 23, 2017 and it still does not work. The have sent out service techs 9 separate times...." Read more