TicketSwap Phone Numbers and Emails

Customer Service:

  • +44 203 608 4611

General Info:

  • +3 120 308 0676
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TicketSwap Emails:

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TicketSwap Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • TicketSwap Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    64% phone 36% email
  • The best phone number to call TicketSwap is 442036084611. 80% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Monday and Sunday.

  • Be prepared for the call as TicketSwap may ask you for the following information to identify you as a customer: first and last name.

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Contact Information

TicketSwap Website:

TicketSwap Help Center:

Corporate Office Address:

TicketSwap B.V.
Rokin 75
Amsterdam, Noord-Holland 1012KL

TicketSwap Rating Based on 9 Reviews

Rating details

more details
Diversity of Products or Services
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of TicketSwap Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call TicketSwap?

Product/ Service Question:

  • “Fake ticket”
  • “Ticket did not work on entry”
  • “Ticket did not work”

Payments and Charges Question:

  • “Payment”
  • “Charge I'm not paying”
  • “Charge I am not paying”

Request for Information Question:

  • “Verification”
  • “Confirmation of a residance”

Shipping and Delivery Question:

  • “Have not received a payment that was due over a month ago”
  • “I bought a ticket, and never received the ticket. Got told I would have the refund in my account within 10 days and still haven't received anything”
  • “Didn't receive any of my tickets but payment has been taken three times.”

Activation/ Cancellation Question:

  • “Tocket cancelled”

Account Question:

  • “Paused account”

Other Question:

  • “Problem with tickets”
  • “Verkoop van tickets”
  • “Query about selling tickets”

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