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Contact TicketSwap Customer Service

How to Reach a Person at TicketSwap

Verified Contact Information

General Info:

  • +3 120 308 0676

Customer Service:

  • +44 203 608 4611
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TicketSwap Emails:

Business Customer Service
Partnership
Complaints/ Feedback
General Info
Legal
Privacy Inquiries
Media
Press Inquiries

TicketSwap Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular TicketSwap Phone Number
+44 203 608 4611
Average Hold Time
Less than 1 minute
Most Popular TicketSwap Email Address
complaints@ticketswap.com
Issue Resolution Rate
Low (16% reported full resolution)
TicketSwap Customer Service Rating
4.5 out of 5
Overall Customer Sentiment
Mostly satisfied
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›
PissedConsumer Club

Contact Information

TicketSwap Website:

TicketSwap Help Center:

Corporate Office Address:

TicketSwap B.V.
Rokin 75
Amsterdam, Noord-Holland 1012KL
Netherlands

Summary of TicketSwap Customer Service Calls

428 TOTAL
CALLS
00:00 AVG CALL
DURATION
16% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call TicketSwap?

Product/ Service Question:

  • “Tickets are fake”
  • “Can’t access my tickets”
  • “Thought i had purchased 4 tickets not 3”

Request for Information Question:

  • “Enquiry”
  • “Support issue”
  • “Need help”

Payments and Charges Question:

  • “Payment”
  • “Dispute between seller and buyer”
  • “No payment”

Account Question:

  • “Tickets locked”
  • “Can’t transfer bought tickets to TM account”
  • “I not access buy ticket in my account.”

Refund Question:

  • “Refund”
  • “Asking me for money back?!”
  • “Refund ticket that was used already by someone- not valid”

Return/ Replace Question:

  • “Ticket is not correct, contact service email is not replying”
  • “Name change”
  • “Change data on ticket”

Activation/ Cancellation Question:

  • “Cancelling order as listing was wrong”
  • “Cancel sale”
  • “Cancelled ticket”

Shipping and Delivery Question:

  • “Not received payment”
  • “Still have not received my ticket”
  • “Have not received a payment that was due over a month ago”

Website/ Application Question:

  • “Someone on your website send me fake tickets”
  • “On the app the help desk is not working”
  • “App issues”

Staff Question:

  • “Customer service are not responding to my messages”

Other Question:

  • “Ticket seller”
  • “Cannot edit my ticket ad in app”
  • “Missing ticket”

Compare TicketSwap Customer Service To

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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