TicketSwap Phone Numbers and Emails

Customer Service:

  • +44 203 608 4611

General Info:

  • +3 120 308 0676
Send Message

TicketSwap Emails:

Business Customer Service
Partnership
Complaints/ Feedback
General Info
Legal
Privacy Inquiries
Media
Press Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

TicketSwap Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • TicketSwap Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    64% phone 36% email
  • The best phone number to call TicketSwap is 442036084611. 80% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Monday and Sunday.

  • Be prepared for the call as TicketSwap may ask you for the following information to identify you as a customer: first and last name.

View full overview ›
PissedConsumer Club

Contact Information

TicketSwap Website:

TicketSwap Help Center:

Corporate Office Address:

TicketSwap B.V.
Rokin 75
Amsterdam, Noord-Holland 1012KL
Netherlands

TicketSwap Rating Based on 9 Reviews

Rating details

1.0
more details
Diversity of Products or Services
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of TicketSwap Customer Service Calls

85 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call TicketSwap?

Product/ Service Question:

  • “Fake ticket”
  • “Ticket did not work on entry”
  • “Ticket did not work”

Payments and Charges Question:

  • “Payment”
  • “Charge I'm not paying”
  • “Charge I am not paying”

Request for Information Question:

  • “Verification”
  • “Confirmation of a residance”

Shipping and Delivery Question:

  • “Have not received a payment that was due over a month ago”
  • “I bought a ticket, and never received the ticket. Got told I would have the refund in my account within 10 days and still haven't received anything”
  • “Didn't receive any of my tickets but payment has been taken three times.”

Activation/ Cancellation Question:

  • “Tocket cancelled”

Account Question:

  • “Paused account”

Other Question:

  • “Problem with tickets”
  • “Verkoop van tickets”
  • “Query about selling tickets”

Compare TicketSwap To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Vivid Seats
1991 reviews
1.4
Viagogo
1707 reviews
1.3
AXS
AXS
1238 reviews
1.5
Write a review
Do you have something to say about TicketSwap? What happened? What can we help you with?
Submit review Don't show this popup