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Contact TicketSpice Customer Service

TicketSpice Phone Numbers and Emails

Toll-Free Number:

  • (888) 798-9569
Call customer service
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Customer Service:

  • (888) 317-4539

TicketSpice Emails:

Customer Service
General Info
Legal
Privacy Inquiries
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TicketSpice Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    92% phone 8% email
  • The best phone number to call TicketSpice is 8887989569. 91% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 3 minutes.

  • People call TicketSpice mainly because of product/ service, request for information and account.

View full overview ›

How to Contact TicketSpice?

Most Popular Number:

(888) 798-9569
Total calls: 81 Last call: Nov 14, 2025

Ticketspice customer service phone number is (888) 798-9569. You can reach out to the Ticketspice support via phone to learn more about the company and its services, get pricing details, address issues with your account access, request a purchase refund, and get assistance with other issues. To save your time, avoid calling the company on Monday and Thursday as these are the days with the highest contact volume.

If your inquiry is not time-sensitive, you can address it via email. Ticketspice email for general questions is hello@ticketspice.com. If you need to contact the Ticketspice customer care department, shoot a note at team@ticketspice.com.
If you have legal issues and seek to talk to the corporate legal department, send a message to privacy@webconnex.com or dpo@webconnex.com.

The company's headquarters is located in California. Customers who need to get in touch with the company via mail should send their correspondence to the following Ticketspice address: Webconnex LLC, 455 Capitol Mall Suite 604, Sacramento, California 95814, United States. For urgent issues email and phone work better for contacting the support team.

Ticketspice support representatives provide assistance from 8 am to 5 pm PST on weekdays. On Saturday and Sunday, the support services are available between 8 am and 4 pm PST. On holidays, the usual Ticketspice hours of operation may vary.

To get assistance with the most frequently asked questions, customers can use an AI-assisted Ticketspice live chat. To start the chat all you need to do is click the message icon in the lower right corner of the page. As an alternative, you can send your inquiry via email.

PissedConsumer Club

Contact Information

TicketSpice Website:

TicketSpice Help Center:

Corporate Office Address:

Webconnex LLC
455 Capitol Mall Suite 604
Sacramento, California 95814
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 5:00pm (PST)

Saturday - Sunday: 8:00am - 4:00pm (PST)

More contact details

TicketSpice Rating Based on 5 Reviews

Rating details

2.1
more details
Exchange, Refund and Cancellation Policy
Value for money
Product or Service Quality
Customer service

Rating stats

Rating trend

Summary of TicketSpice Customer Service Calls

89 TOTAL
CALLS
02:36 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call TicketSpice?

Product/ Service Question:

  • “Purchase tickets”
  • “Cannot access tickets I bought because my email shut down and I had to get this new email with firewall protection ( so I never received proof that I purchased the tickets) and I need to proof to show up at a venue this Friday”
  • “No access to my virtual GART Deadwood 2025 ticket”

Request for Information Question:

  • “Need help on getting tickets”
  • “Need help completing the registration”
  • “Can I change a name”

Account Question:

  • “Get QR code”
  • “Login issue”

Payments and Charges Question:

  • “Tickets bought Sep13th. Credit card charged. Never sent my tickets. Oct 2nd”
  • “I paid for tickets and I have not gotten them August 30”
  • “Procedure for receipt of tickets”

Refund Question:

  • “Need a refund for my tickets”
  • “Refund”
  • “Refund for wrong ticket purchase”

Activation/ Cancellation Question:

  • “Need to cancel”
  • “Cancelation”
  • “Cancellation”

Return/ Replace Question:

  • “To change name on ticket”
  • “Wrong date on tiket”

Shipping and Delivery Question:

  • “Have not received my tickets”
  • “Did not receive tickets”

Other Question:

  • “Procedure”
  • “I wanna make sure our tickets are real”
  • “Email blast issue”

Compare TicketSpice Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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