Ticketfly Phone Numbers and Emails

Toll-Free Number:

  • (877) 987-6487

Customer Service:

  • (415) 798-2350
    Canada
  • (877) 435-9849
    United States

Client Support:

  • (833) 215-9045

Ticketfly Email:

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Contact Information

Ticketfly Website:

Ticketfly Help Center:

Corporate Office Address:

Ticketfly, LLC
111 Townsend St
San Francisco, California 94107-1907
United States

Other Info (opening hours):

Customer Support Hours:

Sunday: 11:00 AM – 5:00 PM CST

Monday-Wednesday: 9:00 AM – 6:00 PM CST

Thursday-Friday: 9:00 AM – 7:00 PM CST

Saturday: 11:00 AM – 6:00 PM CST


Client Support Hours

Monday – Friday: 5AM-9PM PST

Saturday – Sunday: 7AM-9PM PST

Ticketfly Rating Based on 5 Reviews

Rating details

2.1
more details
Exchange, Refund and Cancellation Policy
Website
Price Affordability
Customer service

Rating stats

Rating trend

Summary of Ticketfly Customer Service Calls

49 TOTAL
CALLS
02:21 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ticketfly?

Activation/ Cancellation Question:

  • “Canceling a ticket”
  • “Canceled event”

Refund Question:

  • “Refund or name change”
  • “Refund for rescheduled concert”
  • “Need a refund”

Shipping and Delivery Question:

  • “Didn't receive refund”

Other Question:

  • “Sent tickets to wrong email”
  • “Transfer ticket to different name”
  • “Tickets missing”

About

Summary

Ticketfly is a daughter company of Pandora tech company. Started in 2008, Ticketfly is a unique platform that unites ticketing, analytics as well as digital marketing tools all in one. At Ticketfly LLC, customers will find plenty of tickets for popular events happening in all renowned venues across North America. Ticketfly has a large network of partners including such companies as Bowery Ballroom, Merriweather Post Pavilion, Central Park SummerStage, and Pitchfork Music Festival among others. Ticketfly is run by CEO A.Dreskin. Ticketfly LLC offers innovative full-cycle ticketing solutions.

Ticketfly reviews and complaints

Ticketfly is ranked 21 out of 256 in Tickets category

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