Ticketfly Phone Numbers and Emails

Toll-Free Number:

  • (877) 987-6487

Customer Service:

  • (415) 798-2350
  • (877) 435-9849
    United States

Client Support:

  • (833) 215-9045

Ticketfly Email:

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Ticketfly Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call Ticketfly is 8779876487. 65% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 2 minutes.

  • People call Ticketfly mainly because of activation/ cancellation, refund, shipping and delivery.

View full overview ›

How to Contact Ticketfly Customer Service?

Most Popular Number:

(877) 987-6487
Total calls: 34 Last call: Feb 8, 2024

If you need to get in touch with the sales team, dial the following Ticketfly phone number: +1 628-600-1786. If you have no opportunity to talk with a manager by phone, get in touch with a virtual assistant in an online chat window. To go to it, first choose “Contact your event organizer” in the “Help Center” and click on the “Ask a question” orange button in the lower right corner. Choose “Attending an event” or “Organizing an event”. Then enter your message in a special field.

If you need additional support, you should log in to the Ticketfly my account. For it, click on “Log In” in the upper right corner. Enter your email address and password and click on the “Log In” button. Or choose another way to log in among the proposed. If you have not yet an account, click on “Sign Up” in the upper right corner. Enter your email address and click on the “Continue” button. When you’re in My Account, you can contact the Ticketfly customer service team via the Help Center.

If you want to join the company team, go to the “Careers” page and fill out a contact form. Are you interested in sales? Go to the “Press” page and click on the “Contact sales” button. Fill out a contact form on the right. If you have some questions related to the Privacy Policy, ask them to the following Ticketfly email: privacy@eventbrite.com.

PissedConsumer Club

Contact Information

Ticketfly Website:

Ticketfly Help Center:

Corporate Office Address:

Ticketfly, LLC
111 Townsend St
San Francisco, California 94107-1907
United States

Other Info (opening hours):

Customer Support Hours:

Sunday: 11:00 AM – 5:00 PM CST

Monday-Wednesday: 9:00 AM – 6:00 PM CST

Thursday-Friday: 9:00 AM – 7:00 PM CST

Saturday: 11:00 AM – 6:00 PM CST

Client Support Hours

Monday – Friday: 5AM-9PM PST

Saturday – Sunday: 7AM-9PM PST

More contact details

Ticketfly Rating Based on 5 Reviews

Rating details

more details
Exchange, Refund and Cancellation Policy
Product or Service Quality
Customer service

Rating stats

Rating trend

Summary of Ticketfly Customer Service Calls

02:21 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ticketfly?

Activation/ Cancellation Question:

  • “Canceling a ticket”
  • “Canceled event”

Refund Question:

  • “Refund or name change”
  • “Refund for rescheduled concert”
  • “Need a refund”

Shipping and Delivery Question:

  • “Didn't receive refund”

Other Question:

  • “Name ticket transfer”
  • “Sent tickets to wrong email”
  • “Transfer ticket to different name”



Ticketfly is a daughter company of Pandora tech company. Started in 2008, Ticketfly is a unique platform that unites ticketing, analytics as well as digital marketing tools all in one. At Ticketfly LLC, customers will find plenty of tickets for popular events happening in all renowned venues across North America. Ticketfly has a large network of partners including such companies as Bowery Ballroom, Merriweather Post Pavilion, Central Park SummerStage, and Pitchfork Music Festival among others. Ticketfly is run by CEO A.Dreskin. Ticketfly LLC offers innovative full-cycle ticketing solutions.

Ticketfly reviews and complaints

Ticketfly is ranked 35 out of 301 in Tickets category

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