Customer Inquiries & Issues
68%- "To fly never sent me my tickets to riot Fest"
- "Cannot find my tickets Tony tickets to riotfest best"
- "name ticket transfer"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Ticketfly Phone Number | 1 (877) 987-6487 |
| Average Calls duration | 2 minutes |
| Most Popular Ticketfly Email Address | press@ticketfly.com |
| Issue Resolution Rate | Low (5% reported full resolution) |
| Contact Method Distribution | 88% phone, 12% email |
| Common Reasons for Contact | Activation/ cancellation, refund, shipping and delivery |
Customer Support Hours:
Sunday: 11:00 AM – 5:00 PM CST
Monday-Wednesday: 9:00 AM – 6:00 PM CST
Thursday-Friday: 9:00 AM – 7:00 PM CST
Saturday: 11:00 AM – 6:00 PM CST
Client Support Hours
Monday – Friday: 5AM-9PM PST
Saturday – Sunday: 7AM-9PM PST
Ticketfly is a daughter company of Pandora tech company. Started in 2008, Ticketfly is a unique platform that unites ticketing, analytics as well as digital marketing tools all in one. At Ticketfly LLC, customers will find plenty of tickets for popular events happening in all renowned venues across North America. Ticketfly has a large network of partners including such companies as Bowery Ballroom, Merriweather Post Pavilion, Central Park SummerStage, and Pitchfork Music Festival among others. Ticketfly is run by CEO A.Dreskin. Ticketfly LLC offers innovative full-cycle ticketing solutions.
Ticketfly is ranked 34 out of 385 in Tickets category