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Ticketfly is now Eventbrite

Contact Ticketfly Customer Service

How to Reach a Person at Ticketfly

Verified Contact Information

Toll-Free Number:

  • 1-877-987-6487
Call Now
Send Message

Customer Service:

  • 1-415-798-2350
    Canada
  • 1-877-435-9849
    United States
  • 1-833-215-9045

Legal:

privacy@eventbrite.com
Privacy Inquiries

Media:

press@ticketfly.com
Press Inquiries

Ticketfly Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Ticketfly Phone Number
1 (877) 987-6487
Average Calls duration
2 minutes
Most Popular Ticketfly Email Address
press@ticketfly.com
Issue Resolution Rate
Low (5% reported full resolution)
Contact Method Distribution
88% phone, 12% email
Common Reasons for Contact
Activation/ cancellation, refund, shipping and delivery
View full overview

How to Contact Ticketfly Customer Service?

If you need to get in touch with the sales team, dial the following Ticketfly phone number: +1 (877) 435-9849. If you have no opportunity to talk with a manager by phone, get in touch with a virtual assistant in an online chat window. To go to it, first choose “Contact your event organizer” in the “Help Center” and click on the “Ask a question” orange button in the lower right corner. Choose “Attending an event” or “Organizing an event”. Then enter your message in a special field.

If you need additional support, you should log in to the Ticketfly my account. For it, click on “Log In” in the upper right corner. Enter your email address and password and click on the “Log In” button. Or choose another way to log in among the proposed. If you have not yet an account, click on “Sign Up” in the upper right corner. Enter your email address and click on the “Continue” button. When you’re in My Account, you can contact the Ticketfly customer service team via the Help Center.

If you want to join the company team, go to the “Careers” page and fill out a contact form. Are you interested in sales? Go to the “Press” page and click on the “Contact sales” button. Fill out a contact form on the right. If you have some questions related to the Privacy Policy, ask them to the following Ticketfly email: privacy@eventbrite.com.

PissedConsumer Club

Contact Information

Corporate Office Address:

Ticketfly, LLC
111 Townsend St
San Francisco, California 94107-1907
United States

Other Info (opening hours):

Customer Support Hours:

Sunday: 11:00 AM – 5:00 PM CST

Monday-Wednesday: 9:00 AM – 6:00 PM CST

Thursday-Friday: 9:00 AM – 7:00 PM CST

Saturday: 11:00 AM – 6:00 PM CST


Client Support Hours

Monday – Friday: 5AM-9PM PST

Saturday – Sunday: 7AM-9PM PST

More contact details

Why Customers Call Ticketfly?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 68%
  • Activation/ Cancellation 10%
  • Refund 10%
  • Shipping and Delivery 3%
  • Return/ Replace 3%
  • Account 3%
  • Product/ Service 3%

Customer Inquiries & Issues

68%
  • "To fly never sent me my tickets to riot Fest"
  • "Cannot find my tickets Tony tickets to riotfest best"
  • "name ticket transfer"

Activation/ Cancellation

10%
  • "Canceling a ticket"
  • "Canceled event"

Refund

10%
  • "Refund or name change"
  • "Refund for rescheduled concert"
  • "need a refund"

Shipping and Delivery

3%
  • "Didn't receive refund"

Return/ Replace

3%
  • "Specific date of changed concert/steely dan ACL Moody Theater Austin"

Account

3%
  • "We need a barcode for them to scan our tickets, not a QR code"

Product/ Service

3%
  • "Problem with ticket"

About

Summary

Ticketfly is a daughter company of Pandora tech company. Started in 2008, Ticketfly is a unique platform that unites ticketing, analytics as well as digital marketing tools all in one. At Ticketfly LLC, customers will find plenty of tickets for popular events happening in all renowned venues across North America. Ticketfly has a large network of partners including such companies as Bowery Ballroom, Merriweather Post Pavilion, Central Park SummerStage, and Pitchfork Music Festival among others. Ticketfly is run by CEO A.Dreskin. Ticketfly LLC offers innovative full-cycle ticketing solutions.

Ticketfly reviews and complaints

Ticketfly is ranked 34 out of 385 in Tickets category

Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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