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Tickets-Center Den of Thieves

"I purchased 4 tickets to the Shawn Colvin Steve Earl concert on 9/24 within the first hour they went on sale (8/19). I was offered the option to instant download, which I opted to do to save time, as they had just gone on sale. Later, when my download became available, I saw that the $52 face value tickets were purchased by me for $190! I contacted them and asked for a refund on 8/20 and they said that their web site says that they are resellers and the tickets may cost more than face value. I did not see that when I bought them, but did when I went to their web site. It also said 100% money back guarantee. When I brought that to their attention they said that this was only if the concert cancels. I reminded them that their web site does not say this. I am protesting this with American Express. By the way, I was not even able to download the tickets even if I still wanted them."

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $775.

Preferred solution: Full refund.

Ticket Center Cons: Scammed, Being scammed super overpriced tickets, Scam of a company, No compassion.

Location: San Antonio, Texas

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