Tic Tac Phone Numbers and Emails

Toll-Free Number:

  • (800) 688-3552
    For US Residents

Customer Service:

  • (877) 337-7376
    For Canada Residents
  • (732) 764-9300
    For US Residents
  • +1 416 590 0775
    For Canada Residents
  • +1 519 756 6205
    For Canada Residents

Tic Tac Email:

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Tic Tac Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call Tic Tac is 8006883552. 77% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Saturday, while the shortest are on Monday and Sunday.

  • People call Tic Tac mainly because of request for information, account, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Tic Tac Website:

Tic Tac Help Center:

Corporate Office Address:

Ferrero U.S.A., Inc.
7 Sylvan Way
Parsippany, New Jersey 07054
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:30am - 5:00pm ET


Other Locations:

FERRERO SA Belgium

187, Chaussée de la Hulpe

1170 Watermael-Boitsfort


FERRERO CANADA LTD.

100 Sheppard Ave. East

Suite N900

North York, ON M2N 6N5


FERRERO CANADA LTD.

1 Ferrero Boulevard

Brantford, ON N3V 1G3

More contact details

Fax:

+1 (732) 764 2300

Tic Tac Rating Based on 4 Reviews

Rating details

2.7
more details
Customer service
Diversity of Products or Services
Additional Fees
Advertised vs Delivered

Rating stats

Rating trend

Summary of Tic Tac Customer Service Calls

53 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Tic Tac?

Request for Information Question:

  • “To ask about the mattres size”
  • “To find out where my oder is place on Jan.7th”
  • “Order I need to talk to somebody plz”

Payments and Charges Question:

  • “Over charge me for coins”
  • “I was overcharged for an order. They sent me 2 of the product in charge. Me double, I didn't want but one.”
  • “I have hundreds of dollars in charges that aren't mine”

Account Question:

  • “I got permanently banned and I don't know why”
  • “My account was restricted from commenting on lives Autocorrect changed one of my words”

Cards Question:

  • “Need my money back on the card now”

Shipping and Delivery Question:

  • “Miss item/wrong item”

Refund Question:

  • “Need my money back on the card now”

Product/ Service Question:

  • “A product”

Other Question:

  • “To change color on a item bought”
  • “Transferring tickets”
  • “I'm seeing purchase I don't recall”

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