Thumbtack Website Review from Livermore, California

384 of 1206 Thumbtack reviews

I own a junk hauling company and use thumbtack to send quotes to customers. On their website it states that "junk removal" cost 2 credits. I have sent serveral quotes out which i was charged 3 credits. Beware of this. Check out how much credit your business category cost and check the quote price befor you send.

Also i used to purchase 60 credits for $84.99 now they went and changed it to 50 credits for $103.99 again whats with these sudden changes without warning?

I contacted thumbtack via email and they can not give me an answer. They ask for all my account information even address and phone number so they can futher "assist" me. Still haven't received an answer to my questions regarding price change and unusual credit charge.

Oh, and if you want to leave them a yelp review. You cant. They dont have yelp for their business.

This review is a subjective opinion of a user.
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Reliability
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Customer service
Advertised vs Delivered
Warranty
Product or Service Quality
Billing Practices
Turnaround Time
Additional Fees
Website
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Value for money
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Reason of review:
Not as described
Product or service
Review category
Professional Services
review #865389
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384 of 1206 Thumbtack reviews

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