Thumbtack Website Review from Livermore, California

288 of 1109 Thumbtack reviews

I own a junk hauling company and use thumbtack to send quotes to customers. On their website it states that "junk removal" cost 2 credits. I have sent serveral quotes out which i was charged 3 credits. Beware of this. Check out how much credit your business category cost and check the quote price befor you send.

Also i used to purchase 60 credits for $84.99 now they went and changed it to 50 credits for $103.99 again whats with these sudden changes without warning?

I contacted thumbtack via email and they can not give me an answer. They ask for all my account information even address and phone number so they can futher "assist" me. Still haven't received an answer to my questions regarding price change and unusual credit charge.

Oh, and if you want to leave them a yelp review. You cant. They dont have yelp for their business.

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Billing Practices
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Product or Service Quality
Value for money
Advertised vs Delivered
Staff
Website
Discounts and Special Offers
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Exchange, Refund and Cancellation Policy
Turnaround Time
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Reason of review:
Not as described
Product or service
Review category
Professional Services
review #865389 by
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288 of 1109 Thumbtack reviews
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