Livermore, California
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Not resolved

I own a junk hauling company and use thumbtack to send quotes to customers. On their website it states that "junk removal" cost 2 credits. I have sent serveral quotes out which i was charged 3 credits. Beware of this. Check out how much credit your business category cost and check the quote price befor you send.

Also i used to purchase 60 credits for $84.99 now they went and changed it to 50 credits for $103.99 again whats with these sudden changes without warning?

I contacted thumbtack via email and they can not give me an answer. They ask for all my account information even address and phone number so they can futher "assist" me. Still haven't received an answer to my questions regarding price change and unusual credit charge.

Oh, and if you want to leave them a yelp review. You cant. They dont have yelp for their business.

Review #865389 is a subjective opinion of a user.

3.1
Diversity of Products or Services
Advertised vs Delivered
Staff
Billing Practices
Exchange, Refund and Cancellation Policy
Additional Fees
Value for money
Product or Service Quality
Customer service
Turnaround Time
Website
Warranty
Discounts and Special Offers
Reliability
PRODUCT OR SERVICE Thumbtack Website
Reason of Review / Monetary Loss Not as described / Not specified
Preferred solution Not specified

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