I am catering company, most of my client find me outside Thumbtack! Anyway I try it and find a lot of good leads that was made for me, I send 22 leads in 3 days, All come negative most of them doesn't respond, the other leads are canceled by the client. When I ask Thumbtack about canceled lead, they respond, look like the client go another way, How do they know that? because me I just see "Quote has been read" nothing more, also most of the least doesn't make sense like people send lead for 50 people catering with $1500 budget total with Budget per person of $45 ($45 x 50 = $2250) and most of the lead are like that! Anyway I talk to Thumbtack tell them I will stop buying leads because in 22 Leads no one responding or cancel their lead after we pay for it...Shortly after, a Miracle, a client finally respond on one lead and write me this: (I Copy/Paste message I receive)
"Thank you so much for reaching out with your detailed information and custom proposal/quote. I appreciate it enormously. For this occasion I have decided to go another route, so unfortunately I won't get to work with you now, but I will absolutely keep your business in mind for any future event! I will mention that I stumbled upon this website purely by accident, and without it I would never have learned about your fantastic catering service. Your effort to offer a high quality, minimum cost event with delicious hors d'oeuvre really stands out commendably. I would be delighted to work with you in the future."
Don't you thing that look suspicious, look so perfect, I not even make any business for that person, How she know I provide High quality and Delicious hors d'oeuvre , she never eat them or I not send any picture of my food. That Message come just after I decide to stop using Thumbtack. Well Maybe it's real message but for me look too much perfect and it's the only response I got from 22 leads. Also the person doesn't exist nowhere not even on Facebook, most of the people who send leads are no way to find! Anyway Just for say I will Understand if one or 2 client doesn't respond but 22 leads? why people will not respond for service they asking for? Just beware! Sound not real all this!
More Review Details
|Diversity of Products or Services|
|Exchange, Refund and Cancellation Policy|
What I liked
What I disliked
- Waste of money
- Suspicious leads
- No results
- No accountability
- Reason of review:
- Poor customer service
- Product or service
- Thumbtack Catering Services
- Review category
- Professional Services
You May Also Like
- "I had a guy name dave come to my house .company named Boston best junk and trash removal....he gave me a estimate and took a $1000 down payment and never..."
- "I have never used Thumbtack, so when I stumbled upon it while looking for a caterer recently, I was intrigued. The caterer I chose from the site had won..."
- "I had reservations about THUMBTACK for quite some time now but I gave it a chance. I like the concept but CERTAINLY do not believe the professionals should be..."
- "I know you came here to let your anger out and probably will ignore my review and favor those who are writing in anger it is ok I did not..."
- "to Progresso Soups, today i purchased this can of Progresso Traditional Chicken and Wild rice soup from the store i buy soup at weekly. i found this neon green plastic piece..."
- "Hello John, Thank you for contacting Ashley Furniture Industries, Inc. in Arcadia, WI. I am sorry to hear that you are experiencing problems with your Ashley furniture. All warranties are..."
- "We purchase a home in Warners ny . We asked for the full size bathroom rough in for our basement . Now we have decided to finish our basement and..."
- "Purchased home in 2015 - Lawn was extremely bad. After repeated promises to fix it - 18 months later it was a partial repair and they would not pay the..."
- "Dear Sir/Madam; Good day!I've been calling your customer service and waiting for 20 minutes everytime i call, unfortunately never answered at all. Anyway,may i request your good office for a"..."