Thumbtack - Can't respond to contractor's response to my post
Troy Palmer did a job for me in a Ft.Worth suburb.
He was nice and respectful, but I never had his full focus. He always split my work with someone else instead of just focusing on my job. I posted that and I must have angered him because in a response he said he built my chimney box for free. To have 3 small areas of eaves, fascia and trim replaced, caulked and painted, adding a kickboard (8'-1x6), replacing a shed door with a $62 interior door, and building the chimney box was $660.
I provided the paint. I don't call that free. I also asked him for "after" photos of the chimney box as I am 67 and not climbing on roofs these days. Never got them.
Plus the shed door was standing open yesterday morning and I discovered the guy trimmed 1/2" off the 30" door to accommodate the hinges (set flush) instead of insetting them and then he had to shim the striker plate with a nut so the latch would shut. There is this giant gap around the door.
I tried to respond to his comment privately and also to Thumbtack, but once you have posted a review, Thumbtack won't even let you respond privately to the contractor or to them because you have already posted a review.I will NOT be using him or Thumtack again.
More Review Details
What I liked
What I disliked
- Will never use again
- Poor workmanship on door
- Not able to respond to contractors response or to them
- Reason of review:
- Bad quality
- Preferred solution:
- Deliver product or service ordered
- Monetary loss:
- Product or service
- Thumbtack Home Repair Services
- Review category
- Professional Services
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