Multiple department-specific helplines are available for consultation. For general issues and inquiries, dial the toll-free number (800) 825-3641 to reach Three Rivers Federal Credit Union customer service during business hours. Those needing credit card assistance can call (844) 334-3874 ext 2. The company agents handle debit card issues at (877) 253-8964. To report lost or stolen debit cards, reach the relevant department via (800) 472-3272. The Three Rivers Federal Credit Union phone number, (800) 825-3641 ext 8, is active for online and mobile banking assistance. For retail sales, call or message (260) 399-8268.
Three Rivers Federal Credit Union's customer service handles user requests via several emails. For app support, please contact the appropriate department at 3riversfcu@gmail.com. The email address retailsalesteam@trfcu.org is for retail sales. Those inquiring about sponsorships can write to community@trfcu.org during Three Rivers Federal Credit Union’s hours. The company has also published the email college@trfcu.org for student loans, while studentloans@trfcu.org is the email address to request loan refinance. Lastly, those consulting for fundraising and donations can use foundation@trfcu.org to reach the relevant department.
Three Rivers Federal Credit Union’s address for its corporate office is 1615 Northland Blvd., Fort Wayne, Indiana 46825, United States. Customers can also consult the company's regional branch at 700 S. A Street, Richmond, Indiana 47374, for inquiries and assistance during working hours. If in-person consultation is inconvenient, send written correspondence to P.O. Box 2573, Fort Wayne, Indiana 46801, and expect to be assisted within a few days or weeks. If immediate assistance is required, calling and emailing would be better options.
Three Rivers Federal Credit Union customer service is available in the company offices Monday through Friday from 8:00 AM to 6:00 PM. Users can also consult online or in person on Saturday between 9:00 AM and 1:00 PM. That will ensure quick solutions to their problems and an exceptional experience. Those emailing the company agents can also receive an efficient response during these times. However, elaborating on the issue and providing a clear subject line is significant to ensure better assistance.