Threadmeup - Terrible customer service with no viable solution offered!!

3 of 4 Threadmeup reviews

I was doing a favor for my daughter's boyfriend & tried contacting this company about getting a "next size up" for a shirt she bought him for the holidays, that was small, even though the size was extra large... they responded with:

"We ask that customer's alert us to any issues or request an exchange within 14 days of the USPS confirmed delivery date"

This was the most INFURIATING response they could have provided, when they could have JUST AS EASILY said: "it is past the 14 days BUT SINCE IT IS AN EXCHANGE, no problem!!!! I wasn't trying to get money back nor anything FREE!!!!

WILL NEVER ORDER FROM HERE & WILL TELL ALL WHO WILL LISTEN AS WELL!!!!

Thanks for ABSOLUTELY NOTHING!!!!! KARMA!!!!!

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More Review Details

Staff
Exchange, Refund and Cancellation Policy
Customer service
Product or Service Quality

  • What I liked
      No items
  • What I disliked
    • Customer service

Reason of review:
Poor customer service
Product or service
Holiday Shirt
Review category
Footwear and Clothing
review #901051 by
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3 of 4 Threadmeup reviews
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