Contact ThreadBeast Customer Service
ThreadBeast Phone Numbers and Emails
Toll-Free Number:
-
(844) 232-7885
ThreadBeast Emails:
ThreadBeast Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
ThreadBeast Customer Service is rated at 3.2 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call ThreadBeast is 8442327885.
The average hold time is more than 30 min. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 18 seconds.
Be prepared for the call as ThreadBeast may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
ThreadBeast Customer Service is rated at 3.2 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call ThreadBeast is 8442327885.
The average hold time is more than 30 min. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 18 seconds.
Be prepared for the call as ThreadBeast may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call ThreadBeast mainly because of activation/ cancellation, account, shipping and delivery.
Most customers feel neutral after talking to customer service representatives.
The best email to contact ThreadBeast is cancellations@threadbeast.com. 87% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
ThreadBeast Website:
ThreadBeast Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 10:00am - 6:00pm PST
Saturday - Sunday: 10:00am - 2:00pm PST
ThreadBeast Customer Service Reviews
Clothes was horrible designer needs to go back to school if there is school for that. Clothes was good enough to mow the lawn i guess,,,bust customer service was great.
The clothing is low grade, low quality, and not worth HALF the money spent. And the customer service and cancellation services are like navigating a maze, can not even get a direct avenue to cancel.
I guess they know their product is garbage so they make it extremely hard to cancel! The rewards for multiple boxes is also terrible, I wish I never would have subscribed to these swindlers!!!
How Good is ThreadBeast's Customer Service?
Summary of ThreadBeast Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call ThreadBeast?
Activation/ Cancellation Question:
- “Cancellation”
- “Cancel and get money back”
- “Cancelling”
Shipping and Delivery Question:
- “Didn't receive item”
- “Didn't like shipment”
- “Package copy”
Account Question:
- “My account got charged this morning. I need a refund and to cancel the order”
- “Discontinue account”
- “I want to end my subscription”
Payments and Charges Question:
- “Double charge”
- “Transaction”
- “I got charged just now for second box but I want my refund”
Refund Question:
- “Refund”
Request for Information Question:
- “I need to know why i got charged for 65 dollar on my accounts”
- “Assistance”
- “Status of Deliver”
Return/ Replace Question:
- “Change my orders”
- “I need to return something”
- “Return”
Staff Question:
- “Cancer service”
- “I simply want to no longer use their service and wish my debit card to be removed from further transactions .. period”
Cards Question:
- “Card info”
Other Question:
- “Update”
- “I'm not happy with any of the items threadbeast sent me.”
- “Order issue”
Compare ThreadBeast To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
