Contact Thorlo Customer Service
Thorlo Phone Numbers and Emails
Business Customer Service
Thorlo Help Center:
Corporate Office Address:
463 7th Ave., Suite 1301
New York, New York 10018
How Good is Thorlo's Customer Service?
Feels Neutral | Apr 22, 2023
I am still waiting for an authorization to return order #TH874065.
This is the last time I ask for a return label/authorization. I have made repeated effort's since the day I rcvd them : April 14th. I have been A 25 year CUSTOMER. Pease assist
Thank You. Hank Dozier at : dozierhank@***.com
50 Autumn Lane, Portland, Me 04103
Feels Disappointed | Dec 10, 2022
How does it take five business days to put four pairs of sox out the door I
Summary of Thorlo Customer Service Calls
00:00 AVG CALL
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Thorlo?
Request for Information Question:
- “To find out when my order will be shipped- it was ordered 1-6-23. You do not return my phone calls!”
- “Checking up on an order”
Product/ Service Question:
Shipping and Delivery Question:
- “Size question”
Return/ Replace Question:
- “Over one week has passed with no response about socks I do not want and did not expect to be what they are”
- “Ship date for socks”
Do you have something to say about Thorlo? What happened? What can we help you with?
Don't show this popup