Contact Thorlo Customer Service
Thorlo Phone Numbers and Emails
Toll-Free Number:
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(888) 846-7567
Customer Service:
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(704) 872-6522
Thorlo Emails:
Thorlo Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Thorlo is 8888467567. 67% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Sunday and Saturday.
Be prepared for the call as Thorlo may ask you for the following information to identify you as a customer: first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Thorlo is 8888467567. 67% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Sunday and Saturday.
Be prepared for the call as Thorlo may ask you for the following information to identify you as a customer: first and last name.
People call Thorlo mainly because of request for information, product/ service, shipping and delivery.
14% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Thorlo is support@thorlo.com. 100% of customers use this email address to address their issues and concerns.
Contact Information
Thorlo Website:
Thorlo Help Center:
Corporate Office Address:
Fax:
How Good is Thorlo's Customer Service?
Summary of Thorlo Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Thorlo?
Request for Information Question:
- “I need help with a style of sock”
- “Order information”
- “Over one week has passed with no response about socks I do not want and did not expect to be what they are”
Shipping and Delivery Question:
- “What size socks fall in the "M" category”
- “Where is my order, placed 1/20/2024 and confirmed”
- “Size question”
Product/ Service Question:
- “Placed an order and then i was told there is a delay in shipping. Want to know when my order will be shipped”
- “`purchase socks”
- “Defects”
Return/ Replace Question:
- “Return”
Other Question:
- “Different address than the payee”
- “STOP TEXTS!!”
- “Ship date for socks”
Compare Thorlo Customer Service To
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