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Contact Thompson Center Arms Customer Service

Thompson Center Arms Phone Numbers and Emails

Toll-Free Number:

  • (866) 730-1614
Call customer service
Send Message
  • (800) 331-0852

Thompson Center Arms Emails:

Accessories
tca_customerservice@tcarms.com
media@tcarms.com
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Thompson Center Arms Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    67% phone 33% email
  • The best phone number to call Thompson Center Arms is 8667301614. 79% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Sunday.

  • People call Thompson Center Arms mainly because of request for information, product/ service and return/ replace.

View full overview ›
PissedConsumer Club

Contact Information

Thompson Center Arms Website:

Thompson Center Arms Help Center:

Corporate Office Address:

Smith & Wesson Corp.
2100 Roosevelt Ave.
Springfield, Massachusetts 01104
United States

Other Info (opening hours):

Mon - Fri: 8:00 a.m. - 8:00 p.m.

More contact details

Thompson Center Arms Rating Based on 6 Reviews

Rating details

3.2
more details
Diversity of Products or Services
Warranty
Product or Service Quality
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

How Good is Thompson Center Arms's Customer Service?

Nole Tub
Nole Tub
Feels Satisfied | Dec 30, 2024

I have got to call back . You are closed for Christmas , I did not think before I called.

Read full quote
Kevonna Wvl
Kevonna Wvl
Feels Disappointed | Oct 17, 2023

Didn't have part I was looking for. Which was front sight replacement. Just wanted size of fiber optic for front sight

Read full quote

Summary of Thompson Center Arms Customer Service Calls

43 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Thompson Center Arms?

Request for Information Question:

  • “Would like to find out when the pro hunter will come out”
  • “Looking for a place to buy parts”
  • “To learn about how to purchase products”

Product/ Service Question:

  • “Warranty question”
  • “Defects”
  • “Breech plug gas rings broke”

Return/ Replace Question:

  • “Replacement”
  • “To order replacement 24 inch ram rod for my Thompson Center 50 caliber muzzleloader. I lost my ramrod”
  • “Replacement parts”

Other Question:

  • “I own the Crickett and the Chipmunk firearms and I am thinking of selling the company and am offing it to your company first”
  • “Barrel”
  • “Need to order breech plug removal tool”

Compare Thompson Center Arms Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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