Thomas Built Buses Phone Numbers and Emails

Toll-Free Number:

  • (855) 253-0419

Customer Service:

  • (336) 841-5784
    Parts (Central - Midwest - West and Canada)
  • (336) 822-2885
    Parts (East)
  • (336) 889-4871

Business Customer Service:

  • (336) 841-5794
    For Suppliers


  • (800) 331-0807

Sales/ Reservations:

  • (503) 278-6746

Thomas Built Buses Emails:

Customer Service
Sales/ Reservations
Claim Your Business
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Thomas Built Buses Contact Information

Thomas Built Buses Website:

Thomas Built Buses Help Center:

Corporate Office Address:

Thomas Built Buses, Inc.
1408 Courtesy Rd.
High Point, North Carolina 27260
United States

Other Info (opening hours):


Monday - Friday: 8:00am - 5:00pm (ET)


+1(336) 881-7204

Summary of Thomas Built Buses Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Thomas Built Buses Customer Service?

Request for Information Question:

  • “How to remove glued in yellow and red lights on the front of the bus on top”

Other Question:

  • “Breaker high amp 150amp”

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Thomas Built Buses Warranty
One of the most powerful warranties in the industry. And Thomas Built Buses stand behind that. If The User of company services have an issue that requires a contract claim, that's no problem. Company's unique Customer Performed Warranty Agreement (CPWA) covers labor and parts costs on buses for expenses covered under warranty. Thomas Built provides limited warranty protection for aftermarket parts sold directly through Thomas Built Buses dealers. Coverage is for defective material and/or workmanship for 12 months. Thomas Built provides powerful, confidence-building warranty protection for all its vehicles, backed by exceptional customer service. Anyone who purchases a new vehicle is entitled to warranty protection, as well as peace-of-mind that any questions will be answered promptly and satisfactorily. Thomas Built Buses strive to deliver this for every vehicle, every day.
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