Thomas Built Buses Phone Numbers and Emails

Toll-Free Number:

  • (855) 253-0419

Customer Service:

  • (855) 253-0419


  • (336) 822-2885
  • (336) 841-5784
  • (336) 889-4871
  • (336) 881-6509

Thomas Built Buses Email:

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Thomas Built Buses Contact Information

Thomas Built Buses Website:

Thomas Built Buses Online Chat:

Corporate Office Address:

Thomas Built Buses, Inc.
1408 Courtesy Road
High Point, North Carolina 27260
United States

Other Info (opening hours):

Jennifer Edwards

Katja Bott


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Summary of Thomas Built Buses Customer Service Calls

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Why Do People Call Thomas Built Buses Customer Service?

Request for Information Question:

  • “How to remove glued in yellow and red lights on the front of the bus on top”

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Thomas Built Buses Warranty
One of the most powerful warranties in the industry. And Thomas Built Buses stand behind that. If The User of company services have an issue that requires a contract claim, that's no problem. Company's unique Customer Performed Warranty Agreement (CPWA) covers labor and parts costs on buses for expenses covered under warranty. Thomas Built provides limited warranty protection for aftermarket parts sold directly through Thomas Built Buses dealers. Coverage is for defective material and/or workmanship for 12 months. Thomas Built provides powerful, confidence-building warranty protection for all its vehicles, backed by exceptional customer service. Anyone who purchases a new vehicle is entitled to warranty protection, as well as peace-of-mind that any questions will be answered promptly and satisfactorily. Thomas Built Buses strive to deliver this for every vehicle, every day.
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