Thinx Phone Numbers and Emails

Customer Service Number:

  • (917) 819-8171
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Thinx Emails:

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Contact Information

Thinx Website:

Thinx Help Center:

Corporate Office Address:

Thinx, Inc.
PO Box 158
Eastchester, New York 10709
United States

Thinx Rating Based on 2 Reviews

Rating details

1.4
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Location
Price Affordability
Customer service
Value for money

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Rating trend

Summary of Thinx Customer Service Calls

19 TOTAL
CALLS
00:08 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Thinx?

Return/ Replace Question:

  • “Exchange”

Request for Information Question:

  • “Check on order”
  • “To chat about my Oder I received”

Payments and Charges Question:

  • “Discount code not taken off total”
  • “Need invoice”

Activation/ Cancellation Question:

  • “Cancel”
  • “Cancel order”

Product/ Service Question:

  • “Product availability”

Shipping and Delivery Question:

  • “I ordered some of those panties but never received them and I don't know what phone number or email i used can you please help me or return my money please let me know asap.”

Staff Question:

  • “Customer service help”

Other Question:

  • “Do you have Thinx underwear for bladder leaks”
  • “Panties just opened are losing elasticity and wearing this within 3 washes.”
  • “Information”
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