Shinjuku, Tokyo
1 comment
100% full Not resolved

I can't believe I got sucked into purchasing this $300 product.Don't believe a thing the company says.

They lie and lie through their teeth. For proof, I have attached product photos as well. The plastic ripped off the first week and exposed wires. This is such a poorly made product that the manufacturer should think twice before selling it to the public.

They only intend to cheat parents by charging them top dollars for something that costs a fraction of the price to make. Poor business practice and very poor customer support and service. I have contacted the company via email/telephone and ever received a reply. They ship from Israel and that's what makes this so painful.

And yes, unlike what they claim, they do charge for return shipping and will not accept used products.All in all, a product to avoid at all costs and a company to stay away from.

Review about: Therapee.

I didn't like: Cusomer support, Product.

Review #837200 is a subjective opinion of a user.

1.0
Exchange, Refund and Cancellation Policy
Reliability
Staff
Website
Customer service
Price Affordability
Value for money
Product or Service Quality
Diversity of Products or Services
PRODUCT OR SERVICE Therapee Bedwetting Alarm
Reason of Review / Monetary Loss Bad quality / $350
Preferred solution Not specified

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Anonymous
#1157861

Unfortunately, this website allows anyone to bad mouth his competitor.

Since TheraPee was launched, there has been one specific competitor that has no ethics and too much free time.

Dear competitor – this is not the way of running a business.

TheraPee has done wonders for my child!

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