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Contact theCHIVE Customer Service

theCHIVE Phone Numbers and Emails

Customer Service Number:

  • (512) 527-3500
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theCHIVE Emails:

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How to Contact theCHIVE?

Most Popular Number:

(512) 527-3500
Total calls: 24 Last call: Feb 6, 2025
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PissedConsumer Reporter

Thechive customer service phone number is (512) 527-3500. You can contact the support team by phone and address membership inquiries, resolve issues with your account, get assistance with your order from the corporate shop, learn more about available services such as Chive Charities, and more. The best day to contact Thechive support via phone is Monday while the one with the longest wait times is Wednesday.

Thechive email address for media inquiries is social+fb@resigantion.com. If you need to address legal issues, shoot a note at privacy@chivemediagroup.com. Readers who have interesting photos to submit can send them to submit@thechive.com. Alternatively, you can submit new materials via the Thechive website. You can also message the support team on Facebook, X, or Instagram.

Thechive head office is based in Texas. Thechive address for the main corporate office is 98 San Jacinto Blvd, Austin, Texas 78701, United States. Consumers who need to reach out to the corporation offline can send their letters right to the headquarters. However, reporting issues via phone or email would be faster.

All consumer inquiries, requests, and submissions are reviewed during the usual business hours. However, the schedule may be affected by public holidays and it may take a bit longer than usual to get a response.

If you have interesting material and want to share it on the Thechive website, click the “Submit” button in the top right corner of the page. Please note that you need to be logged in to your account to proceed. If you don’t have an account, there is an option of quick sign-up.

theCHIVE Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    80% phone 20% email
  • The best phone number to call theCHIVE is 5125273500.

  • The longest wait times are on Wednesday, while the shortest are on Monday.

  • People call theCHIVE mainly because of account, activation/ cancellation, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

theCHIVE Website:

theCHIVE Help Center:

Corporate Office Address:

theCHIVE
98 San Jacinto Blvd
Austin , Texas 78701
United States

theCHIVE Rating Based on 5 Reviews

Rating details

1.6
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Summary of theCHIVE Customer Service Calls

24 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call theCHIVE?

Account Question:

  • “Subscription has changed, not by me, had add free , would like the same as what I did have”
  • “Reset password”

Shipping and Delivery Question:

  • “Shipping”
  • “I don't know if this is a scam but I never received my items and they took $32.96 out of my banking account been trying to call this company but can I reach anyone”

Payments and Charges Question:

  • “Unexpected charge to my card which i did not approve. I havent ordered from the site for several months.”

Activation/ Cancellation Question:

  • “Would like to cancel but problem with we site”

Other Question:

  • “I didn’t receive a shirt I ordered”
  • “Complete”
  • “Didn't recieve an order”

Compare theCHIVE Customer Service To

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