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The absolute WORST CUSTOMER SERVICE on the planet. Horrible, rude individuals to deal with - whether it's the property or corporate office.

They completely FAKE their own reviews on each & every apartment site - with 5 Stars as that is complete BS!! I'm not sure how they even get away with having a company left. Except people need a place to live - and UNFORTUNATELY for Springfield MO people - this stupid awful company has WAY too many apartments to choose. They DO NOT care about ANYONE, EVER.

All properties - and I called at least 10-12 DO NOT call you back. EVER. You get an answering service EVERY TIME, you can send an email or text on apt. websites, but You WILL NOT get a reply.

You pay money to put an application in. (SUCH A WASTE OF MONEY!!) Then hear NOTHING and then 3 days later, get an email (NOT PHONE CALL) that they need more info.! You send the info they need by Email - then they LIE about not getting it!!! When Someone is trying to look for a place - Time is of the ESSENCE!!

I get a few days wait, but THAT IS NOT WHAT THEY DO!!! They are a f** Property Manager co. You would THINK they would know this!! But again, too many properties, too may awful people working there - apt.

& corp. that they will always be able to run their business in this horrible/awful manner!!!

User's recommendation: GO TO ANY OTHER PM COMPANY.

Monetary Loss: $30.

Preferred solution: Full refund.

The Wooten Company Cons: Everything from customer service, No on answers the phone or ret.

Location: 1 Haymarket, Sheffield, England S1, United Kingdom

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