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Contact The White Company Customer Service

How to Reach a Person at The White Company

Verified Contact Information

Toll-Free Number:

  • 1-866-846-8333
Call customer service
Send Message

Customer Service:

  • +44 160 474 4365
    International
  • +44 203 758 9222

Business Customer Service:

  • +44 207 361 6969

The White Company Emails:

Accessibility
Business Customer Service
Customer Service
Legal
Privacy Inquiries
Media
Press Inquiries
Sales/ Reservations
Hotel amenities

The White Company Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular The White Company Phone Number
1 (866) 846-8333
Average Calls duration
15 seconds
Most Popular The White Company Email Address
customerservices@thewhitecompany.com
Issue Resolution Rate
Low (13% reported full resolution)
Contact Method Distribution
73% phone, 27% email
Common Reasons for Contact
Return/ replace, product/ service, shipping and delivery
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact The White Company Customer Service?

Most Popular Number:

(866) 846-8333

The White Company phone number to contact customer care is +44-203-758-9222. You can call the customer service helpline for information about their products, gifts, and services. The customer support team is ready to answer your questions about product availability, prices, and sales. The working hours of their Help Center are Monday to Friday from 8 a.m. to 10 p.m., Saturday between 9 a.m. and 5 p.m., Sunday and Banking Holidays from 10 a.m. to 4 p.m. BST.

The White Company contact for Business Customers operates Monday to Friday between 9 a.m. and 5 p.m. BST at +44-207-361-6969.

The White Company's head office mailing address is The White Company, 2 Television Centre, 101 Wood Lane, London W12 7FR, United Kingdom. You can send your concerns and complaints to the customer care team at this address. They will investigate the issue and respond to your request, offering ways to resolve it. You can also mail official correspondence to their corporate office. The Privacy Policy and data protection requests can be sent to the Data Protection Officer at this address.

If you need a specific company store address, click the Find a Store button in the top right corner of their homepage and enter your town to see the locations.

The White Company email address for customer care is customerservices@thewhitecompany.com. You can email their Help Center for information and support. You can also contact their customer service advisors at services@thewhitecompany.com. If you experience difficulties accessing or navigating their website, report the issue to accessibility@thewhitecompany.com. The White Company email for Business Customers is B2B@thewhitecompany.com. To reach ADA Cosmetics International on business inquiries, write to sales.uk@ada-international.com. If you have questions about gift cards, the team at twcenquiries@thegiftcardteam.com will explain the details and provide assistance. The Company's email address for media-related matters is press@thewhitecompany.com. You can discuss the Privacy Policy questions with the Data Protection Officer at DPO@thewhitecompany.com.

PissedConsumer Club

Contact Information

The White Company Website:

The White Company Help Center:

Corporate Office Address:

The White Company Ltd.
2 Television Centre, 101 Wood Lane
London, England W12 7FR
United Kingdom

Other Info (opening hours):

Hours:

Monday - Sunday: 7:00am - 5:00pm

More contact details

Summary of The White Company Customer Service Calls

16 TOTAL
CALLS
00:15 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call The White Company?

Shipping and Delivery Question:

  • “Parcel hadn't arrived according to evri it has!!”
  • “Tracking a order”
  • “To change the shipping address on an existing order”

Product/ Service Question:

  • “Source product”
  • “To report one of the candles I bought is damaged”

Return/ Replace Question:

  • “I need an answer regarding returning”
  • “Return”

Activation/ Cancellation Question:

  • “Cancel order”

Payments and Charges Question:

  • “Copy of my receipt”

Request for Information Question:

  • “Ask”

Other Question:

  • “I can't make an ot”
  • “No collection”
  • “Why my lease rewall was declined”

Compare The White Company Customer Service To

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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