The White Company Phone Numbers and Emails

Toll-Free Number:

  • (866) 846-8333
Send Message

Customer Service:

  • +44 160 474 4365
    International
  • +44 203 758 9222

The White Company Emails:

Customer Service
Legal
Privacy Inquiries
Media
Press Inquiries
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The White Company Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    79% phone 21% email
  • The best phone number to call The White Company is 8668468333. 45% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Thursday and Tuesday. The average call time is 6 seconds.

  • People call The White Company mainly because of return/ replace, activation/ cancellation, shipping and delivery.

View full overview ›

How to Contact The White Company Customer Service?

Most Popular Number:

(866) 846-8333

The White Company phone number to contact customer care is +44-0203-758-9222. You can call the customer service helpline for information about their products, gifts, and services. The customer support team is ready to answer your questions about product availability, prices, and sales. The working hours of their Help Center are Monday to Friday from 8 a.m. to 10 p.m., Saturday between 9 a.m. and 5 p.m., Sunday and Banking Holidays from 10 a.m. to 4 p.m. BST.

The White Company contact for Business Customers operates Monday to Friday between 9 a.m. and 5 p.m. BST at +44-0207-361-6969. The ADA Cosmetics International support representatives are available at +44-0123-434-7140.

The White Company's head office mailing address is The White Company, 2 Television Centre, 101 Wood Lane, London W12 7FR, United Kingdom. You can send your concerns and complaints to the customer care team at this address. They will investigate the issue and respond to your request, offering ways to resolve it. You can also mail official correspondence to their corporate office. The Privacy Policy and data protection requests can be sent to the Data Protection Officer at this address.

If you need a specific company store address, click the Find a Store button in the top right corner of their homepage and enter your town to see the locations.

The White Company email address for customer care is customerservice@thewhitecompany.com. You can email their Help Center for information and support. You can also contact their customer service advisors at services@thewhitecompany.com. If you experience difficulties accessing or navigating their website, report the issue to accessibility@thewhitecompany.com. The White Company email for Business Customers is B2B@thewhitecompany.com. To reach ADA Cosmetics International on business inquiries, write to sales.uk@ada-international.com. If you have questions about gift cards, the team at twcenquiries@thegiftcardteam.com will explain the details and provide assistance. The Company's email address for media-related matters is press@thewhitecompany.com. You can discuss the Privacy Policy questions with the Data Protection Officer at DPO@thewhitecompany.com.

PissedConsumer Club

Contact Information

The White Company Website:

The White Company Help Center:

Corporate Office Address:

The White Company Ltd.
2 Television Centre, 101 Wood Lane
London, England W12 7FR
United Kingdom

Other Info (opening hours):

Hours:

Monday - Sunday: 7:00am - 5:00pm

More contact details

The White Company Rating Based on 2 Reviews

Rating details

1.9
more details
Customer service
Location
Exchange, Refund and Cancellation Policy
Style and Design

Rating stats

Rating trend

Summary of The White Company Customer Service Calls

11 TOTAL
CALLS
00:06 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call The White Company?

Shipping and Delivery Question:

  • “Tracking a order”
  • “To change the shipping address on an existing order”
  • “Non delivery of parcel”

Return/ Replace Question:

  • “I need an answer regarding returning”
  • “Return”

Activation/ Cancellation Question:

  • “Cancel order”

Request for Information Question:

  • “Ask”

Other Question:

  • “No collection”
  • “Copy of my receipt”
  • “Why my lease rewall was declined”

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