Contact THE UPSIDE Customer Service
THE UPSIDE Phone Numbers and Emails
Customer Service:
-
+6 128 356 5200
THE UPSIDE Emails:
THE UPSIDE Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call THE UPSIDE is 61283565200.
The longest wait times are on Tuesday, while the shortest are on Sunday.
Be prepared for the call as THE UPSIDE may ask you for the following information to identify you as a customer: nothing.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call THE UPSIDE is 61283565200.
The longest wait times are on Tuesday, while the shortest are on Sunday.
Be prepared for the call as THE UPSIDE may ask you for the following information to identify you as a customer: nothing.
People call THE UPSIDE mainly because of account, cards, payments and charges.
3% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact THE UPSIDE is customerservice@theupside.com. 100% of customers use this email address to address their issues and concerns.
Contact Information
THE UPSIDE Website:
THE UPSIDE Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 9:00am - 5:00pm AEDT
Other Location:
501 Santa Monica Blvd.
Suite 505
Santa Monica, CA 90401
USA
How Good is THE UPSIDE's Customer Service?
Summary of THE UPSIDE Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call THE UPSIDE?
Account Question:
- “Took my account away”
- “My ca$h has disappeared from my acct- i never cashed it in”
- “It didn't let me claim the code I was given to be referred”
Payments and Charges Question:
- “Not being paid”
- “Transaction”
- “Can't upload receipts”
Cards Question:
- “Didn’t receive gift card for Applebee’s I requested over a month ago.”
- “I cashed out over 48 hours ago for a gift card and I still haven't received it email. I've used this before and it's never taken this long. Please help”
- “The wrong card was just used for my gas purchase”
Product/ Service Question:
- “Cant. Connect my debit card”
- “Had problems connecting yesterday and now my 96$ is gone”
- “Purchase”
Website/ Application Question:
- “Can’t download upside”
Request for Information Question:
- “To talk to so.eone”
- “Speak with representative”
Return/ Replace Question:
- “Need to change my account,”
Shipping and Delivery Question:
- “I been claim money for upside but I never received it”
Other Question:
- “Lost all my money that I accurate”
- “Can’t cash out”
- “Trouble with app”